Moving Certificates

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New Contributor

Hi,

 

I have recently started a new job and no longer have access to the email address I used to complete my inbound certification but I would like to move this across.

 

Please could this be transfered to my new email address and the certification be emailed to me so that I can download it?

The account I completed the certification with was elliot.dacosta@healthassured.co.uk and it was the inbound certification. This was completed April 2020 and expires May 2022.

Could this be updated to my new email address elliot.dacosta@dontbeshy.com 

Let me know if you need any further information

Thanks in advance,
Elliot

0 Upvotes
2 Replies 2
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HubSpot Moderator

Hi @EDaCosta21,

 

Thank you for reaching out! This is all set and the certification has been transferred to your new email address. To download the cert in your new account, please head to the Academy page in your potal MyLearning > Completed > Certificates. Pleaes click into the certification and enable the toggle below the 'embed badge' in order to retrieve the link to the certification; then click 'download certification.'

 

Best,

Cristina 

0 Upvotes
New Contributor

Hi Cristina,

Thanks for the swift movement, however the button is greyed out and won't let me click download? Are you able to see why?

Failing this, would it just be emailed to me please?

Thanks

Elliot

0 Upvotes