Missing lesson descriptions and resources for modules

[Anonymous]

Logged into HubSpot Academy. Every module I've checked is missing the description for the lesson and resources. Yes, I've tried different browsers, incognito window, cleared cache, etc. Seems like an internal issue on HubSpot's side and happens often according to ChatGPT. 

[APernell · Accepted solution]

Hello everyone! 

There was an issue on our end that we identified and promptly resolved. Our technical team worked diligently to fix the problem, ensuring that all resources are now fully restored and accessible within the courses. You should be able to find all the necessary materials without any further issues. Thank you for your patience as we addressed this matter.

Thank you!

The Academy team

[APernell]

Hello @Anonymous ,

Thank you for reaching out to the academy community board! I'm happy to help out with this. We are aware of the issue and are working to fix the issue as fast as we can!  

Thank you!

The Academy team

Thank you!

The Academy team

[JSorie]

Any updates?? Experiencing the same issues.

[christianarleo]

Hello! @APernell 

Seguimos igual desde hace 3 días We've been having the same problem for 3 days. Can you help us create a technical support ticket?

[Anonymous]

Well, now I'm just curious what caused everything to disappear...Does this happen often?  

[Rayhan011]

Facing the same issue in Digital Advertising course.

[christianarleo]

This just happened to me as well. I’m working through the study guide questions and, instead of simply reviewing the slides or transcripts, I have to dig through the videos to find the specific parts I need. It’s a bit frustrating, but I’ll keep pushing through and hopefully they’ll roll out a fix soon.

[Anonymous]

Agreed. That's unnecessarily time-consuming to have to sift through the videos again. I'm hoping HubSpot is aware of the issue...I only have the free version of HubSpot, so I don't have access to phone support to let them know. 

[Ed11]

This just happened to me too. I am trying to fill in the study guide questions and I have to sift through the videos to catch the bits I need instead of going over the slides or voice transcripts. It's a bit frustrating, but I'll definitely keep chugging along, hopefully there will be a fix for it soon.