HubSpot Academy Support

ramya3mehul
Membre

Missing Name on HubSpot Certification

Résolue

Hello HubSpot, I recently took the Hubspot Inbound Certification course/exam. However I am unable to see my name on the HubSpot certificate. I do see the badge and the download PDF options, but when I download the PDF file I do not see my name on the certificate. Any ideas how I can get a solution to this issue? Thanks!

0 Votes
1 Solution acceptée
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

Missing Name on HubSpot Certification

Résolue

@ramya3mehul if you do not have a name associated with your user in your portal, then a name will not populate on your certification. 

 

I would recommend setting a name in your profile and preferences and then redownloading the certificate, as it will update with the name set in your profile. 

 

Thank you,
Jenny

Voir la solution dans l'envoi d'origine

0 Votes
3 Réponses
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

Missing Name on HubSpot Certification

Résolue

@ramya3mehul if you do not have a name associated with your user in your portal, then a name will not populate on your certification. 

 

I would recommend setting a name in your profile and preferences and then redownloading the certificate, as it will update with the name set in your profile. 

 

Thank you,
Jenny

0 Votes
VJenise
Membre

Missing Name on HubSpot Certification

Résolue

I have a similar issue, I update my profile to my name but my certification had my google name on it which is not my name.  @jennysowyrda 

0 Votes
VJenise
Membre

Missing Name on HubSpot Certification

Résolue

nvm i got it!

0 Votes