HubSpot Academy Support

Tringa
Member

Missing Certificate

Hi

 

My Marketing Software certificate (passed in Dec 2022) is no longer showing on my account. I have changed the email address on my account so this may be the issue. Can you please help?

0 Upvotes
4 Replies 4
APernell
HubSpot Moderator
HubSpot Moderator

Missing Certificate

Hello @Tringa ,

 

Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you share with me your old email and I can try and transfer it for you.

 

Thank you!

Anissa

Tringa
Member

Missing Certificate

Hi Annissa, Thank you for your help. The old email address was sarah.howe@hopkinshomes.co.uk (my previous employer)

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APernell
HubSpot Moderator
HubSpot Moderator

Missing Certificate

@Tringa Thank you, I just transferred the certificate to your new email. 

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himanshurauthan
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Missing Certificate

Hello @Tringa ,

If your HubSpot Marketing Software certificate was linked to an email address that is no longer associated with your account, you will need to contact HubSpot Support in order to have the certificate reinstated.

Please provide them with the details of your certificate, such as the date when you passed the exam with screenshot and the email address associated with it.

They will be able to help you with having the certificate reinstated on your account.

Digital Marketing & Inbound Expert In Growth Hacking Technology