Lost my super admin role

[SOH3CX]

Hi all,

I lost my super admin role in my system. There is another super admin, but it’s a dummy account and we don’t have access to it. Is there any way to regain my super admin role?

[TomM2 · Accepted solution]

Hey @SOH3CX another super admin would have to provide access to it, could you gain access to the dummy email address to send a password reset? 

If not, I'd recomend reaching out to HubSpot support, they may be able to update this through the security team.