HubSpot Academy Support

THARIJAONA
Participant

Issue with Sharing Social Media Marketing II Certification Certificate

Hello. Last night, I successfully passed my certification in Social Media Marketing II. I was able to download the certificate, but I can't seem to share it. When I click on "SHARE YOUR ACHIEVEMENT," the page goes blank, and then it returns to the homepage. So far, I haven't been able to access the sharing page to get the certificate link. Can someone please help me? Thank you.

 

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Elorri
HubSpot Employee
HubSpot Employee

Issue with Sharing Social Media Marketing II Certification Certificate

Hi @THARIJAONA , hope you are well! 
Congratulations again on the obtention of your certificate 👏 
As mentioned in the French post here, the issue here seems to be related to your privacy settings set to "Private", which prevent you from sharing your results publicly. You can follow these instructions and then you should be able to share your certification 😊
As mentioned in the other post, please do let us know if you still encounter an issue and provide us more details with screenshots so we can investigate further.
Thanks and have a lovely day! 
Elorri

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