HubSpot Academy Support

CArellano93
Member

Issue with Practical exercises on Hubspot Academy

I am trying to complete my Hubspot Academy certification for Marketing Software. I have 2 practical exercises left to complete but it says I already submitted something and it did not pass even though I never submitted those exercises. Now it says to resubmit the items and it will have to delete whatever was submitted previously and I do not want to do this since the items maybe connected to live CTA's and emails. Is there anyway to bypass this so I can complete and submit the exercise without deleting the CTA and email that exists in our Hubspot?

2 Replies 2
Jigar_Thakker
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Issue with Practical exercises on Hubspot Academy

Hey @CArellano93 

 

Some practical exercises are graded automatically based on actions taken in your HubSpot account, while others are reviewed manually. This can take up to five to seven business days

 

As written in this article: https://knowledge.hubspot.com/help-and-resources/complete-practical-exercises-in-your-certification-... 

 

You have to follow all the instructions to complete the exercise.

Jigar Thakkar

Chief Business Officer

HubSpot Wizard | Community Champion

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0 Upvotes
CArellano93
Member

Issue with Practical exercises on Hubspot Academy

Hi Jigar,

 

Thank you for your reply. It looks like it may have graded a CTA and email that was live on my company's Hubspot account. When I try to resubmit the prompt says that it will delete whatever is existing, which would technically be a live CTA/Email that my company has on our hubspot, which I would like to avoid.