HubSpot Academy Support

jewong
Member

Issue Loading Inbound Marketing Video.

User having issue loading the inbound marketing video. The video keeps buffering and it doesn't play.

 

Video name: How to Select the right conversational channel. https://app.hubspot.com/academy/7644134/tracks/23/202/1054


He has tried the following:

1. Try loading the video on different browsers (Firefox, Chrome, Internet Explorer) and it is still not working.
2. Tried on different networks. (mobile network)

Can the team assist on this? Thanks!

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1 Reply 1
cristinaAW
Academy Team
Academy Team

Issue Loading Inbound Marketing Video.

 Hi @jewong,

 

Thanks for reaching out and we're sorry to hear that. We've passed the feedback onto our team, but in the meantime, can you try changing your video quality to auto?

 

Best,

Cristina 

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