Inbound certification issue, passed but did not get certification.

lizerazou
Member

Hi 

I pass the inboind exam on Jan 10th, but have not received a certificate. I did receive an email giving me my score and saying I had passed, but would be good to get the certificate too please. 

 

Thanks. 

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3 Replies 3
jennysowyrda
Community Manager

Hi @lizerazou,

 

Do you see the certification as completed under the "team" tab of the learning center? Is the certification showing as complete under the "tracks" tab? 

 

Thank you,
Jenny

 

 

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lizerazou
Member

Hi Jenny 


Thanks for getting back to me - and for emailing me my certificate. 

 

I still can't see it in my Hubspot account, so not sure what the problem is. Under 'team' it is marked as an award on there, and says 'passed' when I hover over the pic of the mortar board. I can't see anything about it under 'tracks' though. 

 

Many thanks

Liz 

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jennysowyrda
Community Manager

HI @lizerazou,

 

Thank you for the update! If you would like me to investigate this further, can you share screenshots of what you are seeing under the "tracks" tab when you search for "Inbound"? If you can confirm it happens across multiple browsers, that would also be great!

 

Thank you,

Jenny

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