Inbound Marketing -subtitles

AUdalova
Member

The English subtitles for the Inbound Marketing certification training videos are not working. I’ve already checked my cookies and settings on my own devices, and I’ve also tested the subtitles on multiple devices — same issue everywhere. I believe the problem is in the Academy platform itself. What should I do?

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1 Accepted solution
APernell
Solution
HubSpot Moderator
HubSpot Moderator

Hello @AUdalova ,

 

Thank you for reaching out to the academy community board! I'm happy to help out with this. 

The academy team is aware of this issue and we are actively working on the videos to add the CCs (closed captions) back to the videos. We understand how important accessibility is for our users, and we appreciate your patience as we resolve this matter. Our team is diligently reviewing each video to ensure that the captions are accurately synchronized and meet our quality standards. Thank you for your understanding and support during this process.

 

Thank you!

The Academy team

 

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1 Reply 1
APernell
Solution
HubSpot Moderator
HubSpot Moderator

Hello @AUdalova ,

 

Thank you for reaching out to the academy community board! I'm happy to help out with this. 

The academy team is aware of this issue and we are actively working on the videos to add the CCs (closed captions) back to the videos. We understand how important accessibility is for our users, and we appreciate your patience as we resolve this matter. Our team is diligently reviewing each video to ensure that the captions are accurately synchronized and meet our quality standards. Thank you for your understanding and support during this process.

 

Thank you!

The Academy team

 

0 Upvotes