Hubspot Sales Software Certification - Technical Issue

[miguel_wood]

Successfully passed Hubspot Sales Software exam. However certification was not awarded.

Suspect software bug responsible. In "Working Your Leads" class the practical exercise (create a task queue) failed to grade.

This may have thrown an exception. Issue for consideration by technical team.

[jennysowyrda]

Hi @miguel_wood, 

If you have completed the task of creating a task queue, can you please send along a screenshot of the task queue as well as the name of the task queue? 

That is the only step showing as not complete at the moment. 

Thank you,

Jenny

[miguel_wood]

Hi Jenny,

I'm unable to access the task queue itself. Screen display as shown.

[jennysowyrda · Accepted solution]

Hi @miguel_wood, 

Are you able to create a task queue just by navigating to the tasks tool within your portal? 

Can you send me a screenshot either of the task queue you created or the screen you see if you can't create a task queue?

Thanks,
Jenny

[RAPTISAT]

hi!

I have exactly he same problem....what can i do?

Thank you

Thanos Raptis

[miguel_wood]

Just go into either the Contacts, Companies, and Deals on the main navigation bar or from your Tasks dashboard. Create a task and related task queue. Successful completion of the steps involved will resolve this issue.

[RAPTISAT]

Hi there 

I hava the same problem with contextual marketind. I do it all buta i am not certificated yet

Thank you

Thanos Raptis

[jennysowyrda]

Hi @RAPTISAT,

For your sales certification, I can see you have passed and everything is complete.

For your contextual marketing, you need to complete one more task: the email subject personalization task. Once you have completed that,  you should be all set!

Thanks,
Jenny

[RAPTISAT]

Thank a lot

I did.

Am i ok now?

[miguel_wood]

Hi Jenny,

Thanks. This solved the problem!

Cheers, Miguel