HubSpot Academy videos aren't beginning to load

[zenpants]

Hey, 

No Academy video will play for me, or even start loading. The player just says, "Having trouble watching this video?" That sentence looks like a link but I can't click on it. 

I've tried in Chrome, Firefox, and Edge. And incognito. I've also turned off my ad blocker and allowed cookies. 

Here's a screenshot:

Any other ideas?

Thanks, 

C

[JenWeiss]

Hi @zenpants , 

Thank you for reaching out to us! I'm glad you went through all those troubleshooting steps to ensure that it was not a cacheing or browser problem. Can you please link me to the page that you are on so I can investigate further for you? 

Best, 

@JenWeiss 

[zenpants]

Yes. Thank you for your reply. Sorry for my delay in getting back to you.
Here is the URL of the video I'm interested in. But I tried some other
courses too and got the same result.

https://app.hubspot.com/academy/9245217/tracks/29/1011841/2712