HubSpot Academy Support

Kdellosa
Member

Help with Transferring Certificates From Old Email

SOLVE

Hello Support, I happen to have old certificates from my old work Hubspot account that got deactivated. Tried to look for articles but hopefully you all could help resolve it, thanks!

 

Old Email: kyledellosa@highticketsales.com

 

New Email: kyledellosa@gmail.com

 

Certificates:

Inbound: https://hubspot-academy.s3.amazonaws.com/prod/tracks/user-certificates/cde7c9a8be5c4d0b9fea21941af99...

 

Inbound Sales: https://www.linkedin.com/sharing/share-offsite/?url=https://academy.hubspot.com/courses/inbound-sale...

 

Hubspot Software: https://www.linkedin.com/sharing/share-offsite/?url=https://academy.hubspot.com/courses/hubspot-sale...

 

 

 

0 Upvotes
1 Accepted solution
kestrada
Solution
HubSpot Moderator
HubSpot Moderator

Help with Transferring Certificates From Old Email

SOLVE

Hi there @Kdellosa,

 

I hope you are keeping well. 

 

Thanks a million for the detailed information, this allowed me to trigger the change from our system. Can you please confirm that the certifications have been swapped into the new email address, please?

 

In case you need to do set this up in the future, you can also try following this guide: https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address 

 

As well if you need, please do not hesitate to reach our Support team out too. 

 

We are always happy to help!

 

Kind regards,

Kira

View solution in original post

10 Replies 10
ElinaH
Member

Help with Transferring Certificates From Old Email

SOLVE

Hi Support, I have old certificates in my old work Hubspot account (I think it has been deactivated after I changed my workplace). Didn't notice that that was possible to do by myself before leaving so I need a little help. There was about 8-10 certifications, some of agency certies.

 

Old email: elina.hurtta@salescommunications.com

New email: elina.hurtta@valve.fi

0 Upvotes
ABrunner
Member

Help with Transferring Certificates From Old Email

SOLVE

@kestrada I'm in need of transferring my certificate from my old login email address: alex@supercleanwindows to alex@rhgproducts.com. I had earned a certificate for Inbound sales.

 

Cheers,

Alex

cristinaAW
Academy Team
Academy Team

Help with Transferring Certificates From Old Email

SOLVE

Hi @ABrunner,

 

This is all set!

 

Best,

Cristina

ABrunner
Member

Help with Transferring Certificates From Old Email

SOLVE

Great, thanks!

 

0 Upvotes
cristinaAW
Academy Team
Academy Team

Help with Transferring Certificates From Old Email

SOLVE

Hi @Kdellosa,

 

This should be all set!

 

Best,
Cristina 

0 Upvotes
kestrada
Solution
HubSpot Moderator
HubSpot Moderator

Help with Transferring Certificates From Old Email

SOLVE

Hi there @Kdellosa,

 

I hope you are keeping well. 

 

Thanks a million for the detailed information, this allowed me to trigger the change from our system. Can you please confirm that the certifications have been swapped into the new email address, please?

 

In case you need to do set this up in the future, you can also try following this guide: https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address 

 

As well if you need, please do not hesitate to reach our Support team out too. 

 

We are always happy to help!

 

Kind regards,

Kira

HHintze
Participant

Help with Transferring Certificates From Old Email

SOLVE

Hi @kestrada, I was wondering if you could help me transfer my Inbound Mkt cert as well. I no longer have access to my previous employer's portal. 

 

Account was either - hhintze@sbcp.bank or hconroy@sbcp.bank (I was married but not sure if I switched this over) 

 

New account - heather.hintze@lyntonweb.com

 

I have ther certificate if needed. 

 

Thank you! 

0 Upvotes
Kdellosa
Member

Help with Transferring Certificates From Old Email

SOLVE

Confirmed, thank you!

kestrada
HubSpot Moderator
HubSpot Moderator

Help with Transferring Certificates From Old Email

SOLVE

No problem at all.

 

It was a pleasure to help you @Kdellosa .

 

Stay well and safe.

KiraRobot Happy

0 Upvotes
PAkinola1
Member

Help with Transferring Certificates From Old Email

SOLVE

Please can you help me? I have 3 certificated tied to Paul.akinola@gmail.com and I have lost access to that account on Hubspot. 

 

I will be glad if you can tranfer the certificates to realpaul.possible@gmail.com

 

Regards

0 Upvotes