HubSpot Academy Support

Kdellosa
Membre

Help with Transferring Certificates From Old Email

Résolue

Hello Support, I happen to have old certificates from my old work Hubspot account that got deactivated. Tried to look for articles but hopefully you all could help resolve it, thanks!

 

Old Email: kyledellosa@highticketsales.com

 

New Email: kyledellosa@gmail.com

 

Certificates:

Inbound: https://hubspot-academy.s3.amazonaws.com/prod/tracks/user-certificates/cde7c9a8be5c4d0b9fea21941af99...

 

Inbound Sales: https://www.linkedin.com/sharing/share-offsite/?url=https://academy.hubspot.com/courses/inbound-sale...

 

Hubspot Software: https://www.linkedin.com/sharing/share-offsite/?url=https://academy.hubspot.com/courses/hubspot-sale...

 

 

 

0 Votes
1 Solution acceptée
kestrada
Solution
Modérateur HubSpot
Modérateur HubSpot

Help with Transferring Certificates From Old Email

Résolue

Hi there @Kdellosa,

 

I hope you are keeping well. 

 

Thanks a million for the detailed information, this allowed me to trigger the change from our system. Can you please confirm that the certifications have been swapped into the new email address, please?

 

In case you need to do set this up in the future, you can also try following this guide: https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address 

 

As well if you need, please do not hesitate to reach our Support team out too. 

 

We are always happy to help!

 

Kind regards,

Kira

Voir la solution dans l'envoi d'origine

11 Réponses
MFlynn2
Membre

Help with Transferring Certificates From Old Email

Résolue

Hello HubSpot Team,

 

I also need my certificates from my previous employer transfered over to my current employer.

Old email: mflynn@troygroup.com

New email: mflynn@sourcetech.com

 

Thanks,

Myra

0 Votes
ElinaH
Membre | Partenaire solutions Platinum
Membre | Partenaire solutions Platinum

Help with Transferring Certificates From Old Email

Résolue

Hi Support, I have old certificates in my old work Hubspot account (I think it has been deactivated after I changed my workplace). Didn't notice that that was possible to do by myself before leaving so I need a little help. There was about 8-10 certifications, some of agency certies.

 

Old email: elina.hurtta@salescommunications.com

New email: elina.hurtta@valve.fi

0 Votes
ABrunner
Membre

Help with Transferring Certificates From Old Email

Résolue

@kestrada I'm in need of transferring my certificate from my old login email address: alex@supercleanwindows to alex@rhgproducts.com. I had earned a certificate for Inbound sales.

 

Cheers,

Alex

cristinaAW
Équipe HubSpot Academy
Équipe HubSpot Academy

Help with Transferring Certificates From Old Email

Résolue

Hi @ABrunner,

 

This is all set!

 

Best,

Cristina

ABrunner
Membre

Help with Transferring Certificates From Old Email

Résolue

Great, thanks!

 

0 Votes
cristinaAW
Équipe HubSpot Academy
Équipe HubSpot Academy

Help with Transferring Certificates From Old Email

Résolue

Hi @Kdellosa,

 

This should be all set!

 

Best,
Cristina 

0 Votes
kestrada
Solution
Modérateur HubSpot
Modérateur HubSpot

Help with Transferring Certificates From Old Email

Résolue

Hi there @Kdellosa,

 

I hope you are keeping well. 

 

Thanks a million for the detailed information, this allowed me to trigger the change from our system. Can you please confirm that the certifications have been swapped into the new email address, please?

 

In case you need to do set this up in the future, you can also try following this guide: https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address 

 

As well if you need, please do not hesitate to reach our Support team out too. 

 

We are always happy to help!

 

Kind regards,

Kira

HHintze
Participant | Partenaire solutions Elite
Participant | Partenaire solutions Elite

Help with Transferring Certificates From Old Email

Résolue

Hi @kestrada, I was wondering if you could help me transfer my Inbound Mkt cert as well. I no longer have access to my previous employer's portal. 

 

Account was either - hhintze@sbcp.bank or hconroy@sbcp.bank (I was married but not sure if I switched this over) 

 

New account - heather.hintze@lyntonweb.com

 

I have ther certificate if needed. 

 

Thank you! 

0 Votes
Kdellosa
Membre

Help with Transferring Certificates From Old Email

Résolue

Confirmed, thank you!

kestrada
Modérateur HubSpot
Modérateur HubSpot

Help with Transferring Certificates From Old Email

Résolue

No problem at all.

 

It was a pleasure to help you @Kdellosa .

 

Stay well and safe.

KiraRobot heureux

0 Votes
PAkinola1
Membre

Help with Transferring Certificates From Old Email

Résolue

Please can you help me? I have 3 certificated tied to Paul.akinola@gmail.com and I have lost access to that account on Hubspot. 

 

I will be glad if you can tranfer the certificates to realpaul.possible@gmail.com

 

Regards

0 Votes