Help with Transferring Certificates From Old Email

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Nouveau contributeur

Hello Support, I happen to have old certificates from my old work Hubspot account that got deactivated. Tried to look for articles but hopefully you all could help resolve it, thanks!

 

Old Email: kyledellosa@highticketsales.com

 

New Email: kyledellosa@gmail.com

 

Certificates:

Inbound: https://hubspot-academy.s3.amazonaws.com/prod/tracks/user-certificates/cde7c9a8be5c4d0b9fea21941af99...

 

Inbound Sales: https://www.linkedin.com/sharing/share-offsite/?url=https://academy.hubspot.com/courses/inbound-sale...

 

Hubspot Software: https://www.linkedin.com/sharing/share-offsite/?url=https://academy.hubspot.com/courses/hubspot-sale...

 

 

 

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Modérateur HubSpot

Hi there @Kdellosa,

 

I hope you are keeping well. 

 

Thanks a million for the detailed information, this allowed me to trigger the change from our system. Can you please confirm that the certifications have been swapped into the new email address, please?

 

In case you need to do set this up in the future, you can also try following this guide: https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address 

 

As well if you need, please do not hesitate to reach our Support team out too. 

 

We are always happy to help!

 

Kind regards,

Kira

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Modérateur HubSpot

Hi there @Kdellosa,

 

I hope you are keeping well. 

 

Thanks a million for the detailed information, this allowed me to trigger the change from our system. Can you please confirm that the certifications have been swapped into the new email address, please?

 

In case you need to do set this up in the future, you can also try following this guide: https://knowledge.hubspot.com/resources/transfer-certifications-to-another-email-address 

 

As well if you need, please do not hesitate to reach our Support team out too. 

 

We are always happy to help!

 

Kind regards,

Kira

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Nouveau contributeur

Confirmed, thank you!

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Modérateur HubSpot

No problem at all.

 

It was a pleasure to help you @Kdellosa .

 

Stay well and safe.

KiraRobot heureux

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Modérateur HubSpot

Hi @Kdellosa,

 

This should be all set!

 

Best,
Cristina 

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