First Login Redirecting to Academy Page

Highlighted
Mitwirkender

Hi, 

 

I started using the HubSpot Academy Account for a month.

Then, created a company and started updating the data there. 

The problem is I always landed on the "Academy Page" instead of "Sales Dashboard"  whenever signing in to my HubSpot account and that problem happens to other users on my company account as well. 

 

Therefore, I would like to fix and change my company as private account not as academy account. 

 

Can anyone help me fix this one please ? 

 

Best Regards.

 

 

 

Antworten
0 Likes
5 Antworten
Highlighted
HubSpot-Moderator

Hi @emmy,

 

Thank you for reaching out! If you clear out your browser cache and cookies and then log in again, this should actually help fix this redirecting issue!

 

Best,

Cristina 

Antworten
0 Likes
Highlighted
Mitwirkender

Hi @caiello , 

 

I have tried clearing the browsing history and it still doesn't work. 

I also tried with using Incognito tab and it still doesn't work. 

The "https://app.hubspot.com/login" keeps redirecting me to the "hubspot.com/home.beta" then, ended up with "https://app.hubspot.com/academy/" page. Smiley (traurig)

 

Best Regards,

Emmy

Antworten
0 Likes
Highlighted
HubSpot-Moderator

Hi @emmy ,

 

Thanks for clarifying! Which account are you trying to log into when seeing this redirect? I'm seeing that you are currently a user in three different accounts. This issue is usually due to how something is caching in the browser you are using.

 

Best,

Cristina

Antworten
0 Likes
Highlighted
Mitwirkender

Hi @caiello , 

I'm using '6494242' and I tried clearing the cached and also tried with incognito tab.

 

Antworten
0 Likes
Highlighted
HubSpot-Moderator

Hi @emmy ,

 

Can you please try logging in via this page: https://www.hubspot.com/ ? The login button is in the top right hand corner!

 

Best,

Cristina 

Antworten
0 Likes