Features blocked, unable to complete certification.
SOLVE
Hi,
I joined the HubSpot CMS for Developers course and used the free developer account from HubSpot. When I tried to add a page to the website using the test theme that I built, I am unable to do that. Below is the message that I get from HubSpot.
Some features will remain blocked We weren't able to verify your business information and are unfortunately unable to provide full access to the HubSpot platform. This is a final decision that can't be appealed.
Thanks for your patience here. I've run this by my internal teams and it seems that this is a standard portal account and what we would need is a developer "test" account - more on this here. The developer account you were advised to create was incorrectly linked in the initial article shared in the lesson and we've touched base with our Knowledge Base team to update this. Once you create a true test account you can copy the templates or themes you might have created as outlined here.
Thanks for your patience here. I've run this by my internal teams and it seems that this is a standard portal account and what we would need is a developer "test" account - more on this here. The developer account you were advised to create was incorrectly linked in the initial article shared in the lesson and we've touched base with our Knowledge Base team to update this. Once you create a true test account you can copy the templates or themes you might have created as outlined here.
Features blocked, unable to complete certification.
SOLVE
I've updated that on my main account and the developer account. I'll be on a paid account soon. That's why I'm doing the training. Do I need to resubmit for verification or is that automatic. Thanks a bunch!
Features blocked, unable to complete certification.
SOLVE
Here's the video; it's towards the end at 6:30: https://app.hubspot.com/academy/21083699/tracks/121/813/4337 It's where you create a website page from the template that you uploaded. Let me know if I can provide you with anything else. Thanks!
Apologies for the confusion - I'm looking for the actual content issue you are running into (The link to the page you are attempting to build). Since this topic has a lot of moving parts I want to make sure communication doesn't prevent this from getting solved as efficiently as possible and want to be respectful of your time. Because of this, I believe it might be best if you could call into our support line 1 888 482 7768 x3 as there we can hop on a screen-share to dive into this more deeply than what we can do here over the community post. Either way, I am more than happy to assist you with this here! I just wanted to recommend this option as it may be more helpful to accomplish your goal.
Thanks for reaching out. I understand you are attempting to submit the CMS for Developers course and are running into a restriction. Can you please provide a link to what you are working on?