Download official certificate

[PS]

HI,

    I passed my inbound certification yesterday night but now from where do i download my official certification. Please help me.

Thank you!

[Pablo · Accepted solution]

When you're loggin into your HubSpot account and go to the learning center - https://app.hubspot.com/learning-center/

You can see all your certifications.

Click on the Inbound certification

There will be a button to get the printable version of your certificate

[PS · Accepted solution]

Hi,

Thank you very much. I have received my inbound certificate. I am grateful that hubspot reply asap. 

Thank you!

[Pablo · Accepted solution]

When you're loggin into your HubSpot account and go to the learning center - https://app.hubspot.com/learning-center/

You can see all your certifications.

Click on the Inbound certification

There will be a button to get the printable version of your certificate

[neha7]

Hi Pablo,

I have completed various courses but I couldn't find any certificates. Can you please help me?

[JessicaH]

Hi @neha7,

Thanks for reaching out.

Not all courses and training have certifications.

The courses that you completed aren't certificate-courses, which is why you can't see any certificates for these ones.

In the catalogue you can filter for courses that are associated with certificates.

Take care!

Jess

[tfletcher]

Thank you for your respone but when I logged in my certifcations are not visible. I have even used the "Congratulations you been certified!" emails, but the certifications are not there. Also the links on LinkedIn are no longer worker.

[jennysowyrda]

Hi @tfletcher,

If you are still experiencing issues around finding your certification, can you please follow the steps outlined here? 

Thank you,
Jenny

[tfletcher]

1. The email address you completed the certification with – beneauclothing@gmail.comEmail with Completed Certs Below
2. The name of the certification – Inbound (2/16/18), Content Marketing (3/3/28), Email Marketing (3/7/18), and Sales Enablement (3/12/18) certifications
3. The browsers you have tried loading the content in (name and version) – Chrome 73 on Windows 7 and Firefox Quantum 66.0.2 (64-bit)
4. Screenshot of the teams tab within your learning centerTeams Tab
5. Screenshot of the track tab of your learning center (after searching for your specific certification)

Tracks Tab

[jennysowyrda]

Hi @tfletcher,

Could there be a different email address your certifications are associated with? Were you previously a user in a different portal? 

I am not seeing any of those certifications associated with your email address. 

The more information, screenshots and details you can provide, the better I can advise on next steps.

Thank you,
Jenny

[tfletcher]

Ok, I found this email regarding account deactivation. (Hub ID: 4293310; Account: beneauclothing.com). Can you reload the certs?

[jennysowyrda]

Hi @tfletcher,

As that email is from October, the portal has been removed from HubSpot's records and cannot be restored. 

Your certifications are associated with your email address and not specific to a portal, so if you can identify the email address the certifications are associated with, you can still access them through a new portal (if they are active and valid). If you have other email addresses you would like me to check, I am happy to do so!

Thank you,
Jenny

[tfletcher]

beneau.clothing@gmail.com

Thank you for the followup!

[jennysowyrda]

Hi @tfletcher,

The certifications are associated with your beneau.clothing@gmail.com email address, which is why you aren't seeing them in your beneauclothing@gmail.com address. You can transfer the certifications by following the steps outlined here.

Thank you,
Jenny

[TusharDhingra]

Hi 

I have Completed Inbound Sales Certification Today, and its showing in Completed section. Still i didnt received a Email or didnt recieved any Certificate.

Please Do the Needful 

Thanks

tushar 

email - tushardhingra3@gmail.com

[tfletcher]

Success!

Initially, transferring didn't work. Instead, had to delete the account under beneauclothing@gmail and create another beneau.clothing@gmail.  Then the certifications appeared!

Thank you so much for your help and patience!!!

[uddeshyarana]

Hi,

My badge is non-clickable. How do I download certificate?

[jennysowyrda]

Hi @uddeshyarana

What certificate are you trying to download? Is this happening across multiple browsers? 

The more information, screenshots and details you can provide, the better the Community can assist.

Thanks,
Jenny

[tfletcher]

Here are screenshots of each certifications sent to email address beneauclothing@gmail.com but you can try my default (teimeikof@gmail.com.)

All Email CertificationsInbound - EmailContent Marketing - EmailSale Enablement - EmailEmail Marketing - Email

[David9774]

Hi and Good Morning Pablo,

I have completed a certification but the ability to download the certificate is not present.  The option to print is not available.  Could you help with this? 

Thank you very much.

[chrisking]

Great solution here Pablo!

Really appreciate you posting the solution!

[PS · Accepted solution]

Hi,

I need one more help. I have started my inbound sales certification but there is no quiz. Quiz had really helped me for testing my knowledge in inbound marketing and also clearance of my certification. Hence, requesting you if possible please do the needful.

Thankyou!

[PS · Accepted solution]

Hi,

Thank you very much. I have received my inbound certificate. I am grateful that hubspot reply asap. 

Thank you!