Did not get a certificate?

[JMellbrand]

I got the right score but it says that I did not pass? How do I fix this without retaking the exam again? 

 

[NicoleJ]

Thanks for posting here, @JMellbrand!

What is the exact name of your course, so I can take a closer look?

Take care,

Nicole

Community Helper & Senior Support Specialist

[Jigar_Thakker · Accepted solution]

Hello @JMellbrand 

If you are facing such issues try reaching out to HubSpot support or else you can get help from one of the HubSpot community managers NicoleJ who can guide you on this correctly. 

Let me know if you have any follow-up questions. 

If my post was helpful in addressing your query, Support the community by indicating it as the solution.