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JHogan1
Participant

Creating a Multi-Select Field of Associated Contacts

I am creating a Card for my Deals for when a deal gets marked "Closed Won" I want this conditional card to pop up for our Sales -> Customer Success Handoff. This card will have the most important info but only pertinent to our CS Team.

Sometimes our Deals have a ton of contacts, we'll say 20 contacts. I want to have a multi-select property in my card where the Salesperson can select the most important contacts that our CS Team will be talking to.

 

I suppose it would be easier to be able to embed Associated Contacts in a property somehow... but this multi-select seems like it would be the best way to select a couple of the important people our of all associated contacts.

 

Does anyone have any workarounds or ideas?

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Josh
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Creating a Multi-Select Field of Associated Contacts

Hi @JHogan1,

 

I would use association labels. Have the rep apply the association label on key contacts you can then create a center card that allows you to show the relevant contacts that have that label applied.

Josh_1-1742823534082.png

 

This isn't conditional based on the pipeline, but if you are using team views, you could customize this view to show for your CS team.

 

I think this approach would be a suitable workaround based on your description.

 

Josh

 




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Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

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