HubSpot Academy Support

lauren_murdd
Member

Certificates Did Not Transfer

I recently transitioned from working at a HubSpot partner agency and attempted to transfer my certificates to my personal account. I had 10+ active certifactions that I recently re-upped. 

I've attempted to contact the Academy email as instructed by the chatbot but was sent an automated message that the email is not monitored.

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APernell
HubSpot Moderator
HubSpot Moderator

Certificates Did Not Transfer

Hello @lauren_murdd ,

 

Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you personally message me your emails and I will transfer on my end? It will only transfer your partner certificates if your personal account is also a partner account, as well. 

 

Thank you!

Anissa

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