I recently transitioned from working at a HubSpot partner agency and attempted to transfer my certificates to my personal account. I had 10+ active certifactions that I recently re-upped.
I've attempted to contact the Academy email as instructed by the chatbot but was sent an automated message that the email is not monitored.
Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you personally message me your emails and I will transfer on my end? It will only transfer your partner certificates if your personal account is also a partner account, as well.