HubSpot Academy Support

peter___Jones
Member

Certificate transfer not working

Tranferred certifications from paid partner and providor hubspot account to personal account (free). That was fine. Lost some along the way as some were partner specific - no issue.

 

Trying to move the certificates from personal account, to paid account. This isn't working. The transfer email provided isn't receiving the email it should - after a few attemps over 24 hours. Not in spam, or junk.

 

Help please, many thanks

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APernell
HubSpot Moderator
HubSpot Moderator

Certificate transfer not working

Hello @peter___Jones ,

 

Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you share the two emails so I can transfer on my end? 

 

Thank you!

Anissa

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