Certificate display name

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New Contributor

Does anyone know how to change the name on your certificate? It displays my email instead of my name... 

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Community Manager

Hi @kmsaechao,

 

Do you have your name set up within HubSpot (under profile and preferences)? That should be where the information is pulling from.

 

Thanks,
Jenny


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New Contributor
My name is correct under profile and preferences, however it’s still showing my email on my certificate.
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Community Manager

Hi @kmsaechao,

 

Can you share the name of the certification you completed? I can take a look and see if I can regenerate it with your name on my end.

 

Thanks,
Jenny 


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New Contributor

I'm having the same issue as well. Cpuld you please help me? 

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Community Manager

HI @Designt,

 

Can you share the name of the certification you completed? I can take a look and see if I can regenerate it with your name on my end.

 

 


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New Member

my certificate is showing email address instead of my name

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Community Manager

Hi @chamokbiswas,

 

Do you mind sharing the name of the certification you completed? If you can also share a screenshot of what you are seeing and confirm your name is set under profile and preferences, that would be great.

 

Thank you,
Jenny


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New Contributor

hi, I am facing same challenge. My certification is reflecting my email address rather than my name.

Name of certificate is Inbound. 

Please help.

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HubSpot Moderator

Hi @rupikasingh,

 

Thanks for reaching out! If you would like to change the name on your certification you can do so following these steps.

 

Best,

Cristina

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New Member

Hi,

 

I just found out that the Inbound Marketing certificate has been recognized by my email address instead of my name. The name on my certificate would be "Nusrat Jahan"

 

Can anyone please send me the regenerated certificate to nusrat.bd.nsu@gmail.com in this email address?

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HubSpot Moderator

Hi @NJahan,

 

If you would like to change the name on your certificate, you can do so following these steps! 

 

Best,

Cristina 

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New Member

In my certificate there's my email adress coming instead of my name. Please tell me how to correct this ?

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HubSpot Moderator

Hi @dewanshisirohi ,

 

Thanks for reaching out! If you would like to change the name on your certification you can do so following these steps.

 

Best,

Cristina

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