Cert transfer not working

[DavidFarris]

Hello there,

 At my old company, I had certifications under my old email address, which I don't have anymore.  How do I transfer my certifications over to my new account without contacting my former employer?

Thanks so much for your help.  

David

[#2]

Hello there,

 At my old company, I had certifications under my old email address, which I don't have anymore.  How do I transfer my certifications over to my new account without contacting my former employer?

Thanks so much for your help.  

David

[RyanneH]

Hi @DavidFarris ,

Thanks for reaching out! I'm happy to help get these certifications transferred over for you. Can you please DM me with the previous email the certs are located on and the new email you want them transferred to? 

Best,

Ryanne ( @RyanneH )

Academy Specialist 

[DavidFarris]

@RyanneH

Thanks so much!   dfarris@marketveep.com     daveaf44@gmail.com

[RyanneH]

Hi @DavidFarris ,

thank you! To be sure, you want certifications transferred FROM dfarris@marketveep.com TO daveaf44@gmail.com? Please note that if there are any partner certifications, those may be lost in the process if the new email does not have partner permissions.