Caption error in HubSpot Academy video

AnnieNgAnh
Member

Hello HubSpot Academy team,

I am currently taking the Social Media Marketing Certification 2 course and encountered an issue with the video captions.

In one of the lessons, the captions do not display the actual spoken content. Instead, the caption only shows the text:
“Align:Middle line:84%”

The subtitles are not synchronized with the speaker and do not show any meaningful content.

Could you please help check and fix this issue?
Thank you very much!Ảnh chụp màn hình 2025-12-03 151510.png

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3 Replies 3
BérangèreL
Community Manager
Community Manager

Hi @AnnieNgAnh, I hope you’re having a wonderful day!
 

I wanted to let you know that our team is aware of this and is actively working on a solution.

Thank you so much for your patience and understanding while we get this resolved.
 

Wishing you a great day ahead!
Bérangère





loop


Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.

Learn More




0 Upvotes
BérangèreL
Community Manager
Community Manager

Hi @AnnieNgAnh and thank you so much for your patience!

I’m happy to let you know that the captions are now up and running.
 

Wishing you all a wonderful day!
Bérangère





loop


Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.

Learn More




0 Upvotes
BérangèreL
Community Manager
Community Manager

Hi @AnnieNgAnh and thanks so much for bringing this to our attention!

We appreciate your detailed feedback about the video captions in the Social Media Marketing Certification 2 course.

Our team is looking into this and will work to resolve the issue as soon as possible.
 

Thanks again for helping us improve the learning experience!
Bérangère





loop


Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.

Learn More




0 Upvotes