Cannot retrieve my past certifications as the account has been deleted.

Atif
Member

Hi HubSpot Community,

 

I had transferred my certificates from my private HubSpot account (atifrizvi6@gmail.com) to the company account, atif.rizvi@successive.tech.

 

Now that I've left the company and my user has been deleted from HubSpot, is there a way to retrieve my certificates? I had also completed some certifications from my company account itself. I've been struggling with this. I had completed quite a few certifications so any help in this regard would be greatly appreciated.

 

 

Thanks in advance.

0 Upvotes
5 Replies 5
RyanneH
HubSpot Moderator

Hi @Atif ,

 

Thanks for reaching out! So to clarify, the email address that you transferred your certificates to has been deleted? Is there another email address we can transfer these to for access for you? 

Best,

Ryanne

Academy Specialist  

0 Upvotes
Atif
Member

Hi Ryanne,

 

Thank you for your prompt reply. It would be great to have all the certificates on my personal email atifrizvi6@gmail.com.

 

That way I can ensure I don't lose access to it again in the future.

 

Best,

Atif

HubSpot Aficionado

0 Upvotes
RyanneH
HubSpot Moderator

Hey @Atif - Great! Just to confirm, do you want all certs transferred from atif.rizvi@successive.tech to atifrizvi6@gmail.com? Please note that depending on your HubSpot subscription (free under the gmail account), some certifications will not be transferred. For example, if you're a user in a Solutions Partner account, partner-specific certifications will not be transferred to a non-partner account. Just let me know if this is what you'd like to do and I get those transferred for you! 

Best,

Ryanne

Academy Specialist 

0 Upvotes
Atif
Member

Hey, Ryanne. Yes, I would like you to transfer the certificates from atif.rizvi@successive.tech to atifrizvi6@gmail.com

I'm aware that some certifications might not get transferred and that's totally fine too. It would be highly appreciated if you could send me a pdf for the same.

 

 

Thanks,

Atif

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RyanneH
HubSpot Moderator

Hi @Atif - I've just transferred all available courses/certifications. I cannot provide a PDF of this, but you should see these in your personal portal. 

 

Best,

Ryanne

Academy Specialist 

0 Upvotes