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BeaOdin

‎Jan 31, 2025 3:45 AM

Member

Bug when downloading certification

Hi,
I have downloaded multiple certifications but on the latest one (Hubspot reporting), the download button is not clickable. It is for sure a bug and I would be very greateful for some support on this.
Thanks,

B.

CSS
0 Upvotes
1 Reply 1
BérangèreL
Community Manager

a month ago

Community Manager

Bug when downloading certification

Hi there,

Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates.


Our team is investigating and we'll post an update on this post "Updates on the Downloading Certificates issue on HubSpot Academy" as soon as we have more information.


We're sorry for the inconvenience.
 

Thank you for your patience!

Best,
Bérangère


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Bug when downloading certification
Academy
Feb 21, 2025