HubSpot Academy Support

javieryebenes
Contributor

Ads demo page not loading

SOLVE

Hello, I just completed the "Digital Advertising" certificate but when I open the link to the "Ads demo" page, the link takes me to a black page. I have also tried opening this link from the main navigation menu but I got the same result.

 

javieryebenes_0-1615505045216.png

https://app.hubspot.com/ads-demo/3776607/ 

 

Destination page:

javieryebenes_1-1615505087109.png

Can you please look at it? Thanks

0 Upvotes
1 Accepted solution
RyanneH
Solution
HubSpot Moderator
HubSpot Moderator

Ads demo page not loading

SOLVE

Hi @ja ,

 

Thanks for reaching out today! I've just attempted to load the URL shared and I am seeing content come through - included are some screenshots of what I see. Can you please attempt to load this URL on an incogntio browser window? We may be seeing a caching issue at play here. 


start demo.pngdemo first step.png

















Best,
Ryanne

Academy Specialist

View solution in original post

2 Replies 2
RyanneH
Solution
HubSpot Moderator
HubSpot Moderator

Ads demo page not loading

SOLVE

Hi @ja ,

 

Thanks for reaching out today! I've just attempted to load the URL shared and I am seeing content come through - included are some screenshots of what I see. Can you please attempt to load this URL on an incogntio browser window? We may be seeing a caching issue at play here. 


start demo.pngdemo first step.png

















Best,
Ryanne

Academy Specialist

javieryebenes
Contributor

Ads demo page not loading

SOLVE

Thanks Ryanne, probably a cache lagging as you mentioned. It worked on an incognito window. Thanks! 😋