HubSpot Academy Support


Account not found

I received an email notifying me one of my certifications is set to expire. I logged in to recertify myself, but received an error that I have no account, and there is nothing showing on the page, not even my former certification. Help?

1 Reply 1
Community Manager
Community Manager

Account not found

Hi @EOliveira8,


Thank you for reaching out to the Community!

It sounds like your account may been deactivated due to inactivity - could you fill out the form at the bottom of this Knowledge base article


Screenshot 2022-10-04 at 14.09.44.png

Our support team will respond as soon as possible. Thank you!


Mia, Community Team

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