HubSpot Academy Educational Examples

THassan9
Member

I lost access to my previous educational circular

Hello , 

 

I had a previous account. I lost access to it; I also had a completion certificate from the previous account, but I can't find it. What can I do?

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2 Replies 2
Jigar_Thakker
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

I lost access to my previous educational circular

Hi @THassan9 ,

Sorry about what you are experiencing. I would suggest you to try a password reset to check if you have access to the email associated with the previous account which would solve your issue.

If you cannot recover access through the password reset or other option the best ay is to reach out to the HubSpot support for help on the account and certificates recovery.

 

If this helps, feel free to mark it as the solution ✔️ and give it an upvote 👍 !  Let me know if you have further questions!

 

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THassan9
Member

I lost access to my previous educational circular

Thank you for your reply , 

Would you mind explaining how to get to the certificate recovery? i cant reset the password because i no longer work to those people. 

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