[INCIDENT] We're experiencing processing delays across multiple tools in HubSpot

roisinkirby
HubSpot Product Team
HubSpot Product Team

[INCIDENT] We're experiencing processing delays across multiple tools in HubSpot

Yesterday, an issue with one of our internal systems caused issues with some of our tools. While the underlying issue has largely been addressed, there were impacts to our systems and processes that our team is working through. We know that the timing of this incident comes at a challenging time for you as you work on closing out the month and quarter, and we sincerely apologize for the impact this is having on important aspects of your business. The team is working diligently to get things back to full functionality. We will continue to provide updates on our status page as they become available. We will be investigating the cause of this outage and introducing any necessary changes as part of our normal retrospective processes.

 

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This incident affects: HubSpot Marketing Application, HubSpot CRM, HubSpot APIs, HubSpot Sales, Sales Email Tracking, Form Submission Processing, Analytics Event Collection, Analytics Event Processing, List Segmentation, Email Delivery, Email Engagement Tracking, Salesforce Sync, Workflows Processing, and Conversations.

 

Thank you for your patience as we work to resolve. 

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