Gmail Sales Extension

martin62
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Have uninstalled and reinstalled chrome extension for hubspot but still getting the issue of getting a popup with "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

 

Latest version of chrome on windows desktop. 

 

Any ideas?

4 Accepted solutions
MFrankJohnson
Solution
Thought Leader

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Q: "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

 

Short A: Test by turning off all other extensions.

 

Longer A:

We run a full up-to-date Windows 10 lab (with one old Windows 7 machine for grins-n-giggles). Can't speak for 32-bit, but we use templates in Gmail religiously and have seen no such failure on 64-bit machines.

 

Prove the issue is Chrome Extension related by turning off all extensions (other than HubSpot). Naturally, you may need to shut down Chrome or even restart each time if you've allowed Chrome to run in the background when closed.

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

View solution in original post

0 Upvotes
jennysowyrda
Solution
Community Manager
Community Manager

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hi all,

 

If you are still experiencing this issue can you please try: 

  1. Go to chrome://extensions and verify that the version number next to "Hubspot Sales" is 2.8.20 or higher. If it isn't, click the "Update" button at the top of the page.
  2. Enter chrome://restart in the url bar to restart Chrome once the extension is updated. In some cases, the browser may need to be restarted to pick up the new extension changes.

Thank you,
Jenny

 

cc @roisinkirby 

View solution in original post

0 Upvotes
zacharymosby
Solution
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

I had the same problem today.  I turned off my extensions and even reset chrome. 

 

But what I did to solve the problem was:

1. Go to the chrome logo on my notifications on the Task Bar and clicked to exit.

 

2. Then I opened task manger and closed all processes with Chrome. 

 

Once it reloaded I was up and running again. 

 

Hope it helps.  

View solution in original post

0 Upvotes
tralawar
Solution
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE
A quick way to check if it is an extension as the error denotes is in incognito mode.
(a string of shortcuts to achieve the above)
crtl+l   
crtl+c  
crtl+shift+n 
crtl+v
ENTER  

This chrome extension did it for me.

DuckDuckGo Privacy Essentials
Privacy, simplified. Protect your data as you search and browse. ***Permissions are to block hidden trackers lurking everywhere.***


View solution in original post

22 Replies 22
tralawar
Solution
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE
A quick way to check if it is an extension as the error denotes is in incognito mode.
(a string of shortcuts to achieve the above)
crtl+l   
crtl+c  
crtl+shift+n 
crtl+v
ENTER  

This chrome extension did it for me.

DuckDuckGo Privacy Essentials
Privacy, simplified. Protect your data as you search and browse. ***Permissions are to block hidden trackers lurking everywhere.***


PamCotton
Community Manager
Community Manager

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hello @tralawar,

 

Thank you for sharing this information here.

Kindly,

Pam

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0 Upvotes
katie_cort
HubSpot Employee
HubSpot Employee

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hi! The duckduckgo extension blocks this as well, so I would ask the user if this is installed as an extension when troubleshooting

gerrymiller
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

This is not solved. It is caused by enabling SSO. There appears to be a Google policy that prevents a redirect to Google Accounts from inside an iFrame.

 

HubSpot, please solve it.

0 Upvotes
take1ads
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Turn off all exts. Clear cache with all exts off including hubspot then restart chrome tunrn huspot back on and it worked. 

0 Upvotes
TonySchmidt
Contributor

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Same issue for me. I've tried:

  • Disabling all other extensions.
  • Restarting the chrome browser.
  • Closing all browsers, right-clicking the taskbar icon and choosing 'Exit'. And kill any processes from Chrome, then restarting Chrome.

I'm running v2.8.75 of the HubSpot Sales Chrome Extension.

 

I'm reciving this in the browser console:

The use of params named "portalId" in externalized strings is deprecated. You should wrap it, like so "I18n.t(key, { portalId: I18n.SafeString(portalId) })", to prevent it from being automatically formatted. See HubSpot/I18n#109
t.(anonymous function) @ gmail.js:1

Refused to frame 'https://static.hsappstatic.net/' because it violates the following Content Security Policy directive: "frame-src 'self' https://clients4.google.com/insights/consumersurveys/ https://calendar.google.com/accounts/ https://ogs.google.com https://onegoogle-autopush.sandbox.google.com https://accounts.google.com/ https://apis.google.com/u/ https://apis.google.com/_/streamwidgets/ https://clients6.google.com/static/ https://content.googleapis.com/static/ https://mail-attachment.googleusercontent.com/ https://www.google.com/calendar/ https://calendar.google.com/calendar/ https://docs.google.com/ https://drive.google.com https://*.googleusercontent.com/docs/securesc/ https://feedback.googleusercontent.com/resources/ https://www.google.com/tools/feedback/ https://support.google.com/inapp/ https://*.googleusercontent.com/gadgets/ifr https://hangouts.google.com/ https://talkgadget.google.com/ https://*.talkgadget.google.com/ https://www-gm-opensocial.googleusercontent.com/gadgets/ https://plus.google.com/ https://wallet.google.com/gmail/ https://www.youtube.com/embed/ https://clients5.google.com/pagead/drt/dn/ https://clients5.google.com/ads/measurement/jn/ https://www.gstatic.com/mail/ww/ https://www.gstatic.com/mail/intl/ https://clients5.google.com/webstore/wall/ https://ci3.googleusercontent.com/ https://gsuite.google.com/u/ https://gsuite.google.com/marketplace/appfinder https://www.gstatic.com/mail/promo/ https://notifications.google.com/ https://tracedepot-pa.clients6.google.com/static/ https://mail-payments.google.com/mail/payments/ https://staging-taskassist-pa-googleapis.sandbox.google.com https://taskassist-pa.clients6.google.com https://appsassistant-pa.clients6.google.com https://*.client-channel.google.com/client-channel/client https://clients4.google.com/invalidation/lcs/client https://tasks.google.com/embed/ https://keep.google.com/companion https://contacts.google.com/widget/hovercard/v/2 https://*.googleusercontent.com/confidential-mail/attachments/". iterable.length has been deprecated, use iterable.size or iterable.count(). This warning will become a silent error in a future version. Error at Ct.get (https://static.hsappstatic.net/SalesExtensionRemoteAssets/ex/gmail.js:1:2142456) at eval (https://static.hsappstatic.net/SalesExtensionRemoteAssets/ex/gmail.js:1:3708128) at n (https://static.hsappstatic.net/SalesExtensionRemoteAssets/ex/gmail.js:1:2711489) t.(anonymous function) @ gmail.js:1 2gmail.js:1

The use of params named "portalId" in externalized strings is deprecated. You should wrap it, like so "I18n.t(key, { portalId: I18n.SafeString(portalId) })", to prevent it from being automatically formatted. See HubSpot/I18n#109 t.(anonymous function) @ gmail.js:1
9 x Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist. static.hsappstatic.net/:1

Refused to frame 'https://app.hubspot.com/' because it violates the following Content Security Policy directive: "frame-src 'self' https://clients4.google.com/insights/consumersurveys/ https://calendar.google.com/accounts/ https://ogs.google.com https://onegoogle-autopush.sandbox.google.com https://accounts.google.com/ https://apis.google.com/u/ https://apis.google.com/_/streamwidgets/ https://clients6.google.com/static/ https://content.googleapis.com/static/ https://mail-attachment.googleusercontent.com/ https://www.google.com/calendar/ https://calendar.google.com/calendar/ https://docs.google.com/ https://drive.google.com https://*.googleusercontent.com/docs/securesc/ https://feedback.googleusercontent.com/resources/ https://www.google.com/tools/feedback/ https://support.google.com/inapp/ https://*.googleusercontent.com/gadgets/ifr https://hangouts.google.com/ https://talkgadget.google.com/ https://*.talkgadget.google.com/ https://www-gm-opensocial.googleusercontent.com/gadgets/ https://plus.google.com/ https://wallet.google.com/gmail/ https://www.youtube.com/embed/ https://clients5.google.com/pagead/drt/dn/ https://clients5.google.com/ads/measurement/jn/ https://www.gstatic.com/mail/ww/ https://www.gstatic.com/mail/intl/ https://clients5.google.com/webstore/wall/ https://ci3.googleusercontent.com/ https://gsuite.google.com/u/ https://gsuite.google.com/marketplace/appfinder https://www.gstatic.com/mail/promo/ https://notifications.google.com/ https://tracedepot-pa.clients6.google.com/static/ https://mail-payments.google.com/mail/payments/ https://staging-taskassist-pa-googleapis.sandbox.google.com https://taskassist-pa.clients6.google.com https://appsassistant-pa.clients6.google.com https://*.client-channel.google.com/client-channel/client https://clients4.google.com/invalidation/lcs/client https://tasks.google.com/embed/ https://keep.google.com/companion https://contacts.google.com/widget/hovercard/v/2 https://*.googleusercontent.com/confidential-mail/attachments/".

 

0 Upvotes
Hidorbet
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

I am hvaeing same issue since yesterday when trying to use templates: "Requests to the server have been blocked by an extension." Tried to reset Chrome and extentions but did not work, issue persists. Any new suggestions?

Hidorbet
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Just to add, i have tried tempates on another comp and it is working. Since then, i have cleared chrome, got it back to factory settings, copletely removed extentions, installed HubSpot extention again, same thing! Can anyone help? How can this be comuter specific?

0 Upvotes
Hidorbet
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hi again, it seems that i have solved the issue. I ended up uninstaling chrome alltogether and then instaling it again. I noticed that Windows 10 also updated when i was restarting computer so that might have something to do with it too.

 

Anyway, all working now.

0 Upvotes
CalmlyCBD
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

I'm having this same issue since last week, and I've tried every suggestion in the thread.

0 Upvotes
NaturalSource
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hey there! Did you recently update to the new version of Gmail? 
I did the update and found it broke my template extention. By reverting to the old version I managed to get my templates back.

0 Upvotes
jennysowyrda
Solution
Community Manager
Community Manager

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hi all,

 

If you are still experiencing this issue can you please try: 

  1. Go to chrome://extensions and verify that the version number next to "Hubspot Sales" is 2.8.20 or higher. If it isn't, click the "Update" button at the top of the page.
  2. Enter chrome://restart in the url bar to restart Chrome once the extension is updated. In some cases, the browser may need to be restarted to pick up the new extension changes.

Thank you,
Jenny

 

cc @roisinkirby 

0 Upvotes
Rebecca2
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

I have the same problem and did everything you described above.  Nothing fixes it.  No extensions exist other than hubspot now.  I updated Chrome. I rebotted my computer.  I restarted Chrome.  Still won't work.

0 Upvotes
GeoBiaJr
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Neither suggested fix fixed my problem. Still running into this issue. Have uninstalled and reinstalled extension, have shut down all Chrome processes, have emptied cache,. WHAT IS THE FIX?

 

0 Upvotes
lealgo23
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Hey Jenny. I have two chrome tabs open with different gmail emails open. Both are linked to Hubspot. On one email, everything works ( templates, snip its, tracking), on the other, when i try to click a template, it says "Requests to the server have been blocked by an extension." Everything else works- snipits, tracking, etc. 

I have turned off all extensions in chrome, and the issue still persists. It's very strange that in one chrome tab template extensions work, and in the other, it does not...

0 Upvotes
zacharymosby
Solution
Participant

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

I had the same problem today.  I turned off my extensions and even reset chrome. 

 

But what I did to solve the problem was:

1. Go to the chrome logo on my notifications on the Task Bar and clicked to exit.

 

2. Then I opened task manger and closed all processes with Chrome. 

 

Once it reloaded I was up and running again. 

 

Hope it helps.  

0 Upvotes
cdorgan
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Thanks for your reply and info. It just started working for me again after almost a full day of not being able to use it. I didn't do anything but will try your fix if it happens again.

 

Thanks again!

0 Upvotes
martin62
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Issue still continues

0 Upvotes
cdorgan
Member

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

I'm currently experiencing the same issue. I'm getting the same "Requests to the server have been blocked by an extension" while trying to use templates in Gmail vis Chrome browser. 

0 Upvotes
MFrankJohnson
Solution
Thought Leader

"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

SOLVE

Q: "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

 

Short A: Test by turning off all other extensions.

 

Longer A:

We run a full up-to-date Windows 10 lab (with one old Windows 7 machine for grins-n-giggles). Can't speak for 32-bit, but we use templates in Gmail religiously and have seen no such failure on 64-bit machines.

 

Prove the issue is Chrome Extension related by turning off all extensions (other than HubSpot). Naturally, you may need to shut down Chrome or even restart each time if you've allowed Chrome to run in the background when closed.

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Upvotes