"Requests to the server have been blocked by an extension." when trying to use templa

[martin62]

Have uninstalled and reinstalled chrome extension for hubspot but still getting the issue of getting a popup with "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

Latest version of chrome on windows desktop. 

Any ideas?

[MFrankJohnson · Accepted solution]

Q: "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

Short A: Test by turning off all other extensions.

Longer A:

We run a full up-to-date Windows 10 lab (with one old Windows 7 machine for grins-n-giggles). Can't speak for 32-bit, but we use templates in Gmail religiously and have seen no such failure on 64-bit machines.

Prove the issue is Chrome Extension related by turning off all extensions (other than HubSpot). Naturally, you may need to shut down Chrome or even restart each time if you've allowed Chrome to run in the background when closed.

[jennysowyrda · Accepted solution]

Hi all,

If you are still experiencing this issue can you please try: 

1. Go to chrome://extensions and verify that the version number next to "Hubspot Sales" is 2.8.20 or higher. If it isn't, click the "Update" button at the top of the page.
2. Enter chrome://restart in the url bar to restart Chrome once the extension is updated. In some cases, the browser may need to be restarted to pick up the new extension changes.

Thank you,
Jenny

cc @roisinkirby 

[zacharymosby · Accepted solution]

I had the same problem today.  I turned off my extensions and even reset chrome. 

But what I did to solve the problem was:

1. Go to the chrome logo on my notifications on the Task Bar and clicked to exit.

2. Then I opened task manger and closed all processes with Chrome. 

Once it reloaded I was up and running again. 

Hope it helps.  

[k3rnal_pan1c]

Thanks @MFrankJohnson! That did the trick. I think it was one of my security plugins blocking access.

[martin62]

Thanks for your response

We have disabled all extensions in chrome apart from hubspot

Are running the most up to date windows 10

Have rebooted computer from scratch with only hubspot extension on

We have repeated this process again this morning

The problem still persists

The problem has only evidenced itself since the latest chrome update was installed last week