"Requests to the server have been blocked by an extension." when trying to use template in GMAIL

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Occasional Contributor

Have uninstalled and reinstalled chrome extension for hubspot but still getting the issue of getting a popup with "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

 

Latest version of chrome on windows desktop. 

 

Any ideas?

2 Accepted solutions

Accepted Solutions
Community Manager

Hi all,

 

If you are still experiencing this issue can you please try: 

  1. Go to chrome://extensions and verify that the version number next to "Hubspot Sales" is 2.8.20 or higher. If it isn't, click the "Update" button at the top of the page.
  2. Enter chrome://restart in the url bar to restart Chrome once the extension is updated. In some cases, the browser may need to be restarted to pick up the new extension changes.

Thank you,
Jenny

 

cc @roisinkirby 


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New Contributor

I had the same problem today.  I turned off my extensions and even reset chrome. 

 

But what I did to solve the problem was:

1. Go to the chrome logo on my notifications on the Task Bar and clicked to exit.

 

2. Then I opened task manger and closed all processes with Chrome. 

 

Once it reloaded I was up and running again. 

 

Hope it helps.  

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19 Replies 19
Community Thought Leader

Q: "Requests to the server have been blocked by an extension." when trying to use the template for emails. 

 

Short A: Test by turning off all other extensions.

 

Longer A:

We run a full up-to-date Windows 10 lab (with one old Windows 7 machine for grins-n-giggles). Can't speak for 32-bit, but we use templates in Gmail religiously and have seen no such failure on 64-bit machines.

 

Prove the issue is Chrome Extension related by turning off all extensions (other than HubSpot). Naturally, you may need to shut down Chrome or even restart each time if you've allowed Chrome to run in the background when closed.

 

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817

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Occasional Contributor

Thanks for your response

 

We have disabled all extensions in chrome apart from hubspot

Are running the most up to date windows 10

Have rebooted computer from scratch with only hubspot extension on

 

We have repeated this process again this morning

 

The problem still persists

 

The problem has only evidenced itself since the latest chrome update was installed last week

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Occasional Contributor

Issue still continues

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New Contributor

I'm currently experiencing the same issue. I'm getting the same "Requests to the server have been blocked by an extension" while trying to use templates in Gmail vis Chrome browser. 

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New Contributor

Hey there! Did you recently update to the new version of Gmail? 
I did the update and found it broke my template extention. By reverting to the old version I managed to get my templates back.

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Community Manager

Hi all,

 

If you are still experiencing this issue can you please try: 

  1. Go to chrome://extensions and verify that the version number next to "Hubspot Sales" is 2.8.20 or higher. If it isn't, click the "Update" button at the top of the page.
  2. Enter chrome://restart in the url bar to restart Chrome once the extension is updated. In some cases, the browser may need to be restarted to pick up the new extension changes.

Thank you,
Jenny

 

cc @roisinkirby 


Did my post help answer your query? Help the Community by marking it as a solution
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0 Upvotes
New Contributor

I had the same problem today.  I turned off my extensions and even reset chrome. 

 

But what I did to solve the problem was:

1. Go to the chrome logo on my notifications on the Task Bar and clicked to exit.

 

2. Then I opened task manger and closed all processes with Chrome. 

 

Once it reloaded I was up and running again. 

 

Hope it helps.  

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New Contributor

Thanks for your reply and info. It just started working for me again after almost a full day of not being able to use it. I didn't do anything but will try your fix if it happens again.

 

Thanks again!

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Visitor

Hey Jenny. I have two chrome tabs open with different gmail emails open. Both are linked to Hubspot. On one email, everything works ( templates, snip its, tracking), on the other, when i try to click a template, it says "Requests to the server have been blocked by an extension." Everything else works- snipits, tracking, etc. 

I have turned off all extensions in chrome, and the issue still persists. It's very strange that in one chrome tab template extensions work, and in the other, it does not...

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New Contributor

Neither suggested fix fixed my problem. Still running into this issue. Have uninstalled and reinstalled extension, have shut down all Chrome processes, have emptied cache,. WHAT IS THE FIX?

 

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New Member

I have the same problem and did everything you described above.  Nothing fixes it.  No extensions exist other than hubspot now.  I updated Chrome. I rebotted my computer.  I restarted Chrome.  Still won't work.

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Occasional Contributor

I am hvaeing same issue since yesterday when trying to use templates: "Requests to the server have been blocked by an extension." Tried to reset Chrome and extentions but did not work, issue persists. Any new suggestions?

New Contributor

I'm having this same issue since last week, and I've tried every suggestion in the thread.

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Occasional Contributor

Just to add, i have tried tempates on another comp and it is working. Since then, i have cleared chrome, got it back to factory settings, copletely removed extentions, installed HubSpot extention again, same thing! Can anyone help? How can this be comuter specific?

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Occasional Contributor

Hi again, it seems that i have solved the issue. I ended up uninstaling chrome alltogether and then instaling it again. I noticed that Windows 10 also updated when i was restarting computer so that might have something to do with it too.

 

Anyway, all working now.

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Regular Contributor

Same issue for me. I've tried:

  • Disabling all other extensions.
  • Restarting the chrome browser.
  • Closing all browsers, right-clicking the taskbar icon and choosing 'Exit'. And kill any processes from Chrome, then restarting Chrome.

I'm running v2.8.75 of the HubSpot Sales Chrome Extension.

 

I'm reciving this in the browser console:

The use of params named "portalId" in externalized strings is deprecated. You should wrap it, like so "I18n.t(key, { portalId: I18n.SafeString(portalId) })", to prevent it from being automatically formatted. See HubSpot/I18n#109
t.(anonymous function) @ gmail.js:1

Refused to frame 'https://static.hsappstatic.net/' because it violates the following Content Security Policy directive: "frame-src 'self' https://clients4.google.com/insights/consumersurveys/ https://calendar.google.com/accounts/ https://ogs.google.com https://onegoogle-autopush.sandbox.google.com https://accounts.google.com/ https://apis.google.com/u/ https://apis.google.com/_/streamwidgets/ https://clients6.google.com/static/ https://content.googleapis.com/static/ https://mail-attachment.googleusercontent.com/ https://www.google.com/calendar/ https://calendar.google.com/calendar/ https://docs.google.com/ https://drive.google.com https://*.googleusercontent.com/docs/securesc/ https://feedback.googleusercontent.com/resources/ https://www.google.com/tools/feedback/ https://support.google.com/inapp/ https://*.googleusercontent.com/gadgets/ifr https://hangouts.google.com/ https://talkgadget.google.com/ https://*.talkgadget.google.com/ https://www-gm-opensocial.googleusercontent.com/gadgets/ https://plus.google.com/ https://wallet.google.com/gmail/ https://www.youtube.com/embed/ https://clients5.google.com/pagead/drt/dn/ https://clients5.google.com/ads/measurement/jn/ https://www.gstatic.com/mail/ww/ https://www.gstatic.com/mail/intl/ https://clients5.google.com/webstore/wall/ https://ci3.googleusercontent.com/ https://gsuite.google.com/u/ https://gsuite.google.com/marketplace/appfinder https://www.gstatic.com/mail/promo/ https://notifications.google.com/ https://tracedepot-pa.clients6.google.com/static/ https://mail-payments.google.com/mail/payments/ https://staging-taskassist-pa-googleapis.sandbox.google.com https://taskassist-pa.clients6.google.com https://appsassistant-pa.clients6.google.com https://*.client-channel.google.com/client-channel/client https://clients4.google.com/invalidation/lcs/client https://tasks.google.com/embed/ https://keep.google.com/companion https://contacts.google.com/widget/hovercard/v/2 https://*.googleusercontent.com/confidential-mail/attachments/". iterable.length has been deprecated, use iterable.size or iterable.count(). This warning will become a silent error in a future version. Error at Ct.get (https://static.hsappstatic.net/SalesExtensionRemoteAssets/ex/gmail.js:1:2142456) at eval (https://static.hsappstatic.net/SalesExtensionRemoteAssets/ex/gmail.js:1:3708128) at n (https://static.hsappstatic.net/SalesExtensionRemoteAssets/ex/gmail.js:1:2711489) t.(anonymous function) @ gmail.js:1 2gmail.js:1

The use of params named "portalId" in externalized strings is deprecated. You should wrap it, like so "I18n.t(key, { portalId: I18n.SafeString(portalId) })", to prevent it from being automatically formatted. See HubSpot/I18n#109 t.(anonymous function) @ gmail.js:1
9 x Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist. static.hsappstatic.net/:1

Refused to frame 'https://app.hubspot.com/' because it violates the following Content Security Policy directive: "frame-src 'self' https://clients4.google.com/insights/consumersurveys/ https://calendar.google.com/accounts/ https://ogs.google.com https://onegoogle-autopush.sandbox.google.com https://accounts.google.com/ https://apis.google.com/u/ https://apis.google.com/_/streamwidgets/ https://clients6.google.com/static/ https://content.googleapis.com/static/ https://mail-attachment.googleusercontent.com/ https://www.google.com/calendar/ https://calendar.google.com/calendar/ https://docs.google.com/ https://drive.google.com https://*.googleusercontent.com/docs/securesc/ https://feedback.googleusercontent.com/resources/ https://www.google.com/tools/feedback/ https://support.google.com/inapp/ https://*.googleusercontent.com/gadgets/ifr https://hangouts.google.com/ https://talkgadget.google.com/ https://*.talkgadget.google.com/ https://www-gm-opensocial.googleusercontent.com/gadgets/ https://plus.google.com/ https://wallet.google.com/gmail/ https://www.youtube.com/embed/ https://clients5.google.com/pagead/drt/dn/ https://clients5.google.com/ads/measurement/jn/ https://www.gstatic.com/mail/ww/ https://www.gstatic.com/mail/intl/ https://clients5.google.com/webstore/wall/ https://ci3.googleusercontent.com/ https://gsuite.google.com/u/ https://gsuite.google.com/marketplace/appfinder https://www.gstatic.com/mail/promo/ https://notifications.google.com/ https://tracedepot-pa.clients6.google.com/static/ https://mail-payments.google.com/mail/payments/ https://staging-taskassist-pa-googleapis.sandbox.google.com https://taskassist-pa.clients6.google.com https://appsassistant-pa.clients6.google.com https://*.client-channel.google.com/client-channel/client https://clients4.google.com/invalidation/lcs/client https://tasks.google.com/embed/ https://keep.google.com/companion https://contacts.google.com/widget/hovercard/v/2 https://*.googleusercontent.com/confidential-mail/attachments/".

 

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New Member

Turn off all exts. Clear cache with all exts off including hubspot then restart chrome tunrn huspot back on and it worked. 

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New Member

This is not solved. It is caused by enabling SSO. There appears to be a Google policy that prevents a redirect to Google Accounts from inside an iFrame.

 

HubSpot, please solve it.

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Occasional Contributor

Hi! The duckduckgo extension blocks this as well, so I would ask the user if this is installed as an extension when troubleshooting