eMails Tracking

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Occasional Contributor

I'm using the free plan and have a question

 

I only get a notification when an email is opened the first time. What happens when the email is opened more than once/multiple times? Wouldn't therer be notifications each time the email is opened or clicked?

 

But i only get an alert once. (desktop notification)

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Regular Advisor

Hey @hssandesh,

 

I believe that HubSpot will only show the notification once, but you can see the raw count of opens on the contact record as time goes on, but also in the activity feed within the extension or HubSpot inside the "Bell" icon.

 

Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert
1 Reply 1
Highlighted
Regular Advisor

Hey @hssandesh,

 

I believe that HubSpot will only show the notification once, but you can see the raw count of opens on the contact record as time goes on, but also in the activity feed within the extension or HubSpot inside the "Bell" icon.

 

Hope this helps!

Chris Bryant | Your Dedicated HubSpot Expert