#'d hubspot email address BCC

[mirzarahimani]

 Hi, I am now seeing a #'d hubspot email address automatically being populated in my BCC field when I send emails. This was not happenning before.  Why is this happening and how do I turn it off?

Thank you,

Mirza

604.319.9000

[Phil_Vallender · Accepted solution]

Hi @mirzarahimani

If you do not want HubSpot to log your emails in the CRM, you need to turn off the 'Log in CRM' function, which is a checkbox in Gmail or Outlook. 

This guide should help you find the checkbox and turn it off: How to log your email in the CRM using HubSpot Sales

Hope this helps.