Gmail Sales Extension

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Solucionado
BusWiFi on Novembro 14, 2024
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own Leia mais
1 avaliações positivas
12 Respostas
Solução Aceita
Participante
Novembro 19, 2024 10:32
Update Hubspot to the latest version of the extension 3.0.0.25509 and the issue should be resolved.
Solucionado
RStrom5 on Novembro 07, 2024
Google just disabled the HubSpot Sales extension. Google help says – Extensions that request access to all your data on your computer and the websites you visit can access almost anything, including your webcam and personal files. This is unnerving Leia mais
1 avaliações positivas
4 Respostas
Solução Aceita
Colaborador(a)
Novembro 08, 2024 02:56
It seems that the Gmail extension still works (at least it looks like in my gmail). Did they disable only the extension on websites or the whole exte...Leia mais
SRenwick on Novembro 06, 2024
When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me. I assume the reason for Leia mais
0 avaliações positivas
2 Respostas
Participante
Novembro 06, 2024 17:33
It is a single mailbox - so the email address that I am usually using is an alias. Therefore "both" are already connected to Hubspot.
Solucionado
ArpMik on Novembro 05, 2024
I have set my team up so their emails and meetings are logged automatically and I can show the numbers on a report. I don't log every email, e.g.: with current customers, but I am not sure how I can do the same with meetings. In other words, it Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Participante | Parceiro Diamante
Novembro 05, 2024 10:54
@ArpMik If you want to prevent certain meetings from being logged automatically, set those specific meetings to “private” in your calendar. HubSpot ...Leia mais
Solucionado
PTomlinson on Outubro 29, 2024
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and Leia mais
1 avaliações positivas
1 Respostas
Solução Aceita
Conselheiro(a) de destaque
Outubro 29, 2024 08:21
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...Leia mais
Solucionado
Angel_Tsvetkov on Outubro 28, 2024
Hi there! I have a problem when it comes to email tracking - I have sent an email to my personal one to try the feature. I have opened the email as well as clicked on a link and attachment in it. However in my feed I only see that the email was Leia mais
0 avaliações positivas
9 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Outubro 28, 2024 08:03
@Angel_Tsvetkov correct
Solucionado
SThompson75 on Outubro 10, 2024
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Outubro 10, 2024 07:45
@SThompson75 do you have an assigned paid seat? " Only users with an assigned paid seat of Sales Hub or Service Hub can sync tasks to t...Leia mais
Anonymous on Outubro 09, 2024
Hasn't worked since a month ago, and nothing has been fixed. If I open extention, there is just a white window. It seems data can't be loaded or rendered: If I click on Hubspot's icon in Gmail UI, it shows Log In window. After succes Leia mais
0 avaliações positivas
2 Respostas
Não aplicável
Outubro 10, 2024 12:23
Hey Jessica, Yes, I have done everything in troubleshooting guide. There are same reports in Chrom Store for Hubspot Extention. After relogin I see i...Leia mais
Solucionado
RPielanen on Outubro 03, 2024
Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Participante
Outubro 04, 2024 15:32
"Update preview cards" fixes this as described here: https://community.hubspot.com/t5/Gmail-Sales-Extension/Customize-Properties/td-p/1043586
Solucionado
JSzlain on Outubro 01, 2024
Hello, When I send an email from Gmail with the Hubspot chrome extension enabled, there is a new contact that gets created in Hubspot but with the email address as the name of the contact. I think this is not something that occured long ago. B Leia mais
0 avaliações positivas
6 Respostas
Solução Aceita
Colaborador(a)
Outubro 25, 2024 08:00
@BérangèreL Thanks for the message, happy to. We’re building Sellestial as a HubSpot sales assistant that helps you stay on top of every imp...Leia mais
Solucionado
PWirman on Outubro 01, 2024
Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂
0 avaliações positivas
2 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Outubro 01, 2024 06:29
Hi @PWirman , As far as I know these go hand in Hand. You cannot have one without the other, unfortunately. Best regards
Solucionado
BasR on Outubro 01, 2024
Dear HubSpotters, I just signed up for the individual Sales Hub Professional package so I can really start to use the software without to many restrictions. First problem I notice is that mails receiving from Gmail, answered in HubSpot, will Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Conselheiro(a) de destaque
Outubro 01, 2024 03:41
Hi @BasR Then why not just read and reply to the email in GMail? I see you have the HubSpot GMail so working out of GMail makes the most sen...Leia mais
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