Gmail Sales Extension

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NBuitrago on September 25, 2023
Hello, Some emails are being added to the wrong deals. I have attached a picture.
0 upvote
2 Replies
Hall of Famer | Partner
September 26, 2023 00:17
Hi @NBuitrago , In addition to what @PamCotton has shared, activities with the object or origin being the company or contact will more
SDotson on September 20, 2023
When I add a contact or choose the "log to hubspot" option it always put the persons name as their email before the domain... For example John Smith ( ) would be firstname:jsmith lastname:(blank) Why can't it pull the first and las read more
1 upvote
2 Replies
September 26, 2023 10:49
I've noticed a similar-ish issue, emails logged through the Gmail extension have a blank first and last name.
VoiceoverVic on September 18, 2023
Hi I've been using Hubspot with my Gmail for years now. I send emails from my Gmail account and they are automatically tracked in Hubspot. Suddenly, all of the tracking info for past emails has disappeared. All of my scheduled emails look as thoug read more
0 upvote
3 Replies
Community Manager
September 22, 2023 07:25
Hi @VoiceoverVic , I hope that you are well! Thanks for getting back to me on this. I am really glad to hear that all is working for you now ? more
MWehmeyer on September 14, 2023
Hello, I'm having trouble with my emails composed and sent in gmail logging to the wrong contact. I can go in and fix the associations in the gmail extension, but when I refresh, it logs it to another different contact. I am not forwarding or using read more
0 upvote
4 Replies
Top Contributor | Partner
September 16, 2023 13:43
Hi @MWehmeyer , yup, for free accounts, we're the help desk. 🙂 There are a lot of brains in the forum, so I'm sure we'll get it sorted more
cchampa on September 07, 2023
Our salespeople prospect and set up meetings through LinkedIn - they talk to contacts and get email addresses there, then send a calendar invite for a meeting. The issue we're running into is that if the contact does not already exist in Hubsp read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Platinum Partner
September 08, 2023 08:41
Hi @cchampa , I agree with @kvlschaefer here. Even creating the contact in HubSpot using the obtained email address and then sending the more
JJacobson on September 05, 2023
I am new to Hubspot and I am trying to setuip the sync between Hubspot and Gmail and Google Calender. When testing the sync by sending an email from my business account (the one registered with Hubspot) to my personal accounts in Gmail (both deskto read more
0 upvote
3 Replies
Accepted Solution
September 06, 2023 12:16
Figured it out. User error. Did not have the logging email parameter set to on in the gmail extension. Working now. Thanks.
KWright84 on August 31, 2023
Hi, Hubspot creates a new company record for every incoming email. I have, for instance, company records for Amazon, LinkedIn and Arnold Schwarzenegger (I subscribe to Arnie's newsletter). Deleting all these unneeded records manually is too read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
August 31, 2023 10:35
Hi @KWright84 , If you don't want HubSpot to automatically create company records, you can turn off this setting: more
Edmund_Lam on August 24, 2023
I am using the HubSpot Chrome Extension for my Gmail account. When I try to email a contact with more than 3 associated deals, the Log Email option lists only 3 deals along with the associated company and contact. Has anyone seen this issue? Thank read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
August 25, 2023 02:16
Hi @Edmund_Lam , Yes, you can do this within the CRM: more
ABoguslavsky on August 24, 2023
I added the hubspot extension to my email and cc'd my partner but when the person we are emailing responds to emails, he cannot see the response. if i email a client and cc my partner and the client responds, my partner cannot see the email on gmai read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
August 25, 2023 13:00
Hi @ABoguslavsky , Then this would be a Gmail issue, not a HubSpot issue. Is this happening consistently or just for one email? Might the more
mikeltedesco on August 18, 2023
Just reaching out to let you know that after installing the latest Mac OS update today – Ventura 13.5.1 (22G90) – the Hubspot Sales extension caused my machine to be unusable. It was consuming all of the memory on my M1 Macbook Pro and preventing m read more
1 upvote
2 Replies
August 19, 2023 11:39
Thanks for the feedback Ben. Both Chrome and Mac OS received updates back to back. It is quite likely that the issue was with the new version of more
OaklandsRobin on August 17, 2023
Hello there, I am struggling to get Hubspot working with my email, which is a gmail account. In a previous role I had a similar setup working well so I think I know what it should look like when it works. I log into Hubspot using my google creden read more
0 upvote
2 Replies
August 18, 2023 12:12
Hello Pam, Thank you for responding. Otherwise my account was working fine, it was just the email integration that I had a problem with. I found more
Anonymous on August 11, 2023
i am trying to see where i can view the open and reply rate for emails sent using the extension. i looked in marketing - email and analyze and it shows 0 sent i want to see an actual number such as 80% emails opened 20% replied. where would i be read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 12, 2023 01:20
Hi @Anonymous , There isn't any report in the free CRM which shows exactly what you're looking for. This is partly due to limited reporting more
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