I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale Leer más
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...Leer más
We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and Leer más
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own Leer más
Google just disabled the HubSpot Sales extension. Google help says – Extensions that request access to all your data on your computer and the websites you visit can access almost anything, including your webcam and personal files. This is unnerving Leer más
It seems that the Gmail extension still works (at least it looks like in my gmail). Did they disable only the extension on websites or the whole exte...Leer más
When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me. I assume the reason for Leer más
I have set my team up so their emails and meetings are logged automatically and I can show the numbers on a report. I don't log every email, e.g.: with current customers, but I am not sure how I can do the same with meetings. In other words, it Leer más
@ArpMik If you want to prevent certain meetings from being logged automatically, set those specific meetings to “private” in your calendar. HubSpot ...Leer más
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and Leer más
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...Leer más
Hi there! I have a problem when it comes to email tracking - I have sent an email to my personal one to try the feature. I have opened the email as well as clicked on a link and attachment in it. However in my feed I only see that the email was Leer más
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that Leer más
Hasn't worked since a month ago, and nothing has been fixed. If I open extention, there is just a white window. It seems data can't be loaded or rendered: If I click on Hubspot's icon in Gmail UI, it shows Log In window. After succes Leer más
Hey Jessica, Yes, I have done everything in troubleshooting guide. There are same reports in Chrom Store for Hubspot Extention. After relogin I see i...Leer más
Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop Leer más