Gmail Sales Extension

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Solved
BusWiFi on November 14, 2024
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own read more
1 upvote
12 Replies
Accepted solution
Participant
November 19, 2024 10:32
Update Hubspot to the latest version of the extension 3.0.0.25509 and the issue should be resolved.
Solved
RStrom5 on November 07, 2024
Google just disabled the HubSpot Sales extension. Google help says – Extensions that request access to all your data on your computer and the websites you visit can access almost anything, including your webcam and personal files. This is unnerving read more
1 upvote
4 Replies
Accepted solution
Contributor
November 08, 2024 02:56
It seems that the Gmail extension still works (at least it looks like in my gmail). Did they disable only the extension on websites or the whole exte...read more
SRenwick on November 06, 2024
When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me. I assume the reason for read more
0 upvote
2 Replies
Participant
November 06, 2024 17:33
It is a single mailbox - so the email address that I am usually using is an alias. Therefore "both" are already connected to Hubspot.
Solved
ArpMik on November 05, 2024
I have set my team up so their emails and meetings are logged automatically and I can show the numbers on a report. I don't log every email, e.g.: with current customers, but I am not sure how I can do the same with meetings. In other words, it read more
0 upvote
2 Replies
Accepted solution
Participant | Diamond Partner
November 05, 2024 10:54
@ArpMik If you want to prevent certain meetings from being logged automatically, set those specific meetings to “private” in your calendar. HubSpot ...read more
Solved
PTomlinson on October 29, 2024
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and read more
Accepted solution
Key Advisor
October 29, 2024 08:21
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...read more
Solved
Angel_Tsvetkov on October 28, 2024
Hi there! I have a problem when it comes to email tracking - I have sent an email to my personal one to try the feature. I have opened the email as well as clicked on a link and attachment in it. However in my feed I only see that the email was read more
0 upvote
9 Replies
Accepted solution
Hall of Famer | Partner
October 28, 2024 08:03
@Angel_Tsvetkov correct
Solved
SThompson75 on October 10, 2024
Hello, I've set up sync to my google calendar best I know how, and I was expecting tasks to sync into my gmail.com calendar. They aren't presently. I do set reminders, and the reminder appear in the list in hubspot: but I need to see that read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 07:45
@SThompson75 do you have an assigned paid seat? " Only users with an assigned paid seat of Sales Hub or Service Hub can sync tasks to t...read more
Anonymous on October 09, 2024
Hasn't worked since a month ago, and nothing has been fixed. If I open extention, there is just a white window. It seems data can't be loaded or rendered: If I click on Hubspot's icon in Gmail UI, it shows Log In window. After succes read more
0 upvote
2 Replies
Not applicable
October 10, 2024 12:23
Hey Jessica, Yes, I have done everything in troubleshooting guide. There are same reports in Chrom Store for Hubspot Extention. After relogin I see i...read more
Solved
RPielanen on October 03, 2024
Hi, how do I edit the properties shown in the gmail extension? I need to property 'lead status' to show in the company section when using the Gmail extension. In the image below, you see that I have 'lead status' at the top of the company prop read more
0 upvote
3 Replies
Accepted solution
Participant
October 04, 2024 15:32
"Update preview cards" fixes this as described here: https://community.hubspot.com/t5/Gmail-Sales-Extension/Customize-Properties/td-p/1043586
Solved
JSzlain on October 01, 2024
Hello, When I send an email from Gmail with the Hubspot chrome extension enabled, there is a new contact that gets created in Hubspot but with the email address as the name of the contact. I think this is not something that occured long ago. B read more
0 upvote
6 Replies
Accepted solution
Contributor
October 25, 2024 08:00
@BérangèreL Thanks for the message, happy to. We’re building Sellestial as a HubSpot sales assistant that helps you stay on top of every imp...read more
Solved
PWirman on October 01, 2024
Hi! How do I turn off this Hubspot bar in Gmail without turning off the sales extension. I don't need the bar, but I need the extension for adding new contacts from Gmail. Asking for friend 🙂
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 01, 2024 06:29
Hi @PWirman , As far as I know these go hand in Hand. You cannot have one without the other, unfortunately. Best regards
Solved
BasR on October 01, 2024
Dear HubSpotters, I just signed up for the individual Sales Hub Professional package so I can really start to use the software without to many restrictions. First problem I notice is that mails receiving from Gmail, answered in HubSpot, will read more
0 upvote
4 Replies
Accepted solution
Key Advisor
October 01, 2024 03:41
Hi @BasR Then why not just read and reply to the email in GMail? I see you have the HubSpot GMail so working out of GMail makes the most sen...read more
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