Gmail Sales Extension

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ARichman on March 01, 2024
Hi there, I recently started using Hubspot after a while and cannot for the life of me get any of the test emails I send to myself (on my two other email accounts) to track as open. They forever stay as 'sent'. I am 100% ticking the Track box s read more
0 upvote
0 Reply
JLaugharne7 on January 31, 2024
Hi All, I installed Hubspot plug in to my Gmail a few days ago and it seems to have coincided with a 20-30% drop off in my Open rates when I use GMASS to send email campaigns Has anyone else had this problem and have any advice or suggestio read more
0 upvote
7 Replies
Most Valuable Member | Diamond Partner
February 01, 2024 12:58
hmm interesting - can you check the email headers for the different emails, those sent before HS was added, during, and after removing to see if ther...read more
JKhow on January 28, 2024
Hi all, I have noticed that all the email addresses that I added to hubspot through the sales extension for Chrome is automatically added to my iphone contacts, how do I disable this?
0 upvote
5 Replies
Member
January 29, 2024 20:48
Hello all, I removed sales extension and installed it again, and now it is no longer sync. I am not sure what happened there. But thank you everyone ...read more
Solved
AYaretz on January 23, 2024
What are the main differences between just syncing your HubSpot and Gmail account vs installing the HubSpot Sales Extension for Gmail?
1 upvote
6 Replies
Accepted Solution
Thought Leader | Gold Partner
January 23, 2024 13:54
Hey @AYaretz the difference is that with the extension you get to see information in a side bar about the contact/deal/ticket stored in the CRM....read more
Solved
mfujica on January 23, 2024
Hi, I'm aware of the DMARc and DKIM changes. I use Mailerlite to send newsletters and I've done the authentication there BUT I use g suite with the Huhbspot browser extension to send emails to contacts within Hubspot. Not mass emails but indivi read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Diamond Partner
January 23, 2024 14:52
@mfujica The emails that you're sending from Gmail would use the Gmail SPF record, not HubSpot's. The HubSpot Browser Extension allows the em...read more
Solved
05311 on January 22, 2024
Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin read more
1 upvote
2 Replies
Accepted Solution
Most Valuable Member | Elite Partner
January 24, 2024 08:33
Hi @05311 and welcome to the community. If your customer service team is using HubSpot, are they using the Service Hub " Conversations Inbox " func...read more
ILuckutė on January 08, 2024
I ran into issue that every other email that I send or receive can't be tracked or even logged into Hubspot CRM. "Log email" button is unactive and says " Tracking and logging information will be available after this email sends. ". It is quite read more
0 upvote
5 Replies
Community Manager
January 24, 2024 05:05
Thanks for the ping @TomM2 and apologies for the late reply @ILuckutė ! The option to log emails in the CRM retroactively is a new feature ...read more
Solved
GRussell9 on January 05, 2024
I'm concerned that this interrupts emails automatically being logged to hub spot. If I have to keep holding Hub Spot's hand to stay active, is the juice worth the squeeze? It seems like there are a lot of unresolved posts around this issue. read more
1 upvote
3 Replies
Accepted Solution
Key Advisor | Partner
January 05, 2024 12:10
Hey @GRussell9 I know it's not, but your post really read like a Haiku to me haha. Ultimately the HubSpot extension is exactly that, it's an...read more
Solved
utchony on January 05, 2024
Hi all, we've been using Hubspot integrated with Gmail via the Gmail Sales Extension and from yesterday the emails ceased to be recorded by default for new email addresses, regardless of the Log and track settings (see below). They are read more
0 upvote
3 Replies
Accepted Solution
Community Manager
January 08, 2024 05:09
Hi @utchony and Happy New Year!!! I love to read your post, thank you for asking the Community! Also thanks for the screenshot, it is really help...read more
JSchlanger on January 03, 2024
Hi all I'm relatively new to Hubspot and recently installed the Gmail plugin. At times, I like to respond to an email using the pop out functionality, where Gmail will open a new window with just the email. However, the Hubspot plugin adds a read more
0 upvote
4 Replies
Member
January 07, 2024 15:05
Here you go -
V4Vanessa on December 20, 2023
When I send an email or reply to an email through HubSpot, I can see it under Conversations, the mail is delivered, but it doesn't appear under "Sent" in Gmail.
1 upvote
2 Replies
Participant
December 20, 2023 13:52
This is not relevant to the issue I have. The emails are sent and received. But when I open my gmail (app or through a web browser), under the "Seen"...read more
FrenchUser on December 08, 2023
The problem encountered this Tuesday, the solution to which was apparently provided with version 2.9.0.14348, did not resolve the problem. Our users are still experiencing significant slowdowns following an increase in CPU when activating the exten read more
0 upvote
2 Replies
Participant
January 12, 2024 03:31
Hello, As seen with your Support Service, it's ok right now, Thanks,
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