Gmail Sales Extension

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Solucionado
SepFG on Março 14, 2025
Hi there, For my business, I get a lot of forwarded email leads through an agency that I use. My problem is that when I receive a forwarded email, it automatically logs it to the emailaddress that forwarded the email and not the original email a Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Março 14, 2025 07:45
@SepFG in that case you would have to first create the record before you can associate the email. If that's not an option, you could consider...Leia mais
Solucionado
FBakr on Fevereiro 27, 2025
One of my colleagues on the company account can't log emails to deals on Hubspot , the issue was resolved on Gmail but she still faces an issue on Hubspot
0 avaliações positivas
5 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 27, 2025 08:14
@FBakr does this user have permissions to communicate with this record? https://knowledge.hubspot.com/user-management/manage-user-permissions ...Leia mais
Cmedbyme on Fevereiro 26, 2025
Hi ! I'm not able to connect my Gmail adress to Hubspot saying my administrator needs to enable it. We use a Starter Plan But on her side, she seemed to have allowed everything so I can be free to use what I need. Could you help and tell me the Leia mais
0 avaliações positivas
3 Respostas
Gerente da Comunidade
Março 11, 2025 19:15
Hi @Cmedbyme ! Can you clarify that you are following the steps to connect your personal email address instead of a shared inbox?
Solucionado
LFelizSantos on Fevereiro 23, 2025
I keep getting this pop-up and am unable to add any templates to my emails within gmail. I also noticed the same notification when I open the sales extension in gmail and go to notifications.
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 24, 2025 00:05
Hi @LFelizSantos , Have you tried clearing cache/cookies and disabling other extensions? If that doesn't work, could your IT have regulated th...Leia mais
BusWiFi on Fevereiro 18, 2025
Hi, eventough i'm connected to Hubspot Gmail extension, and both tracking & record checkboxes are checked, after sending the e-mail it shows up as untracked with option to "record that email". I need to manually record the email and refresh pa Leia mais
0 avaliações positivas
2 Respostas
Participante
Fevereiro 18, 2025 06:01
@franksteiner79 THis is before sending: This is when sent: Tracked, but not recorded - last time, it wasn't even tracked.
Solucionado
mue on Fevereiro 17, 2025
Hi there, We are using the Sales Workspace and leads objects now and find it quite handy. However, we noticed that leads are not included in the Sales Chrome Extension yet in Gmail. We can only create contacts, tasks, deals and tickets in the Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Colaborador(a) | Parceiro Diamante
Fevereiro 17, 2025 12:43
Leads are usually created based on two distinct conditions: the contact (or company) is in a specifiv lifecycle (usually lead or salesqualified l...Leia mais
Solucionado
ESheahan on Fevereiro 10, 2025
Hi everyone, I have been trying to configure every setting possible in Hubpsot but I cannot seem to get notifications about email opens or email replies. The email replies are ending up in the contacts activity but I am not getting notifications ab Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Top colaborador(a) | Parceiro Diamante
Fevereiro 12, 2025 18:18
Hi @ESheahan happy to help. I see @BérangèreL already provided some great resources that would guide you to set up your email notifications. Did ...Leia mais
MGeorgiev3 on Fevereiro 10, 2025
Hi! Recently, we have noticed something odd. When we are creating synced Hubspot emails in Gmail, we get the usual desired associations - deals, company, contacts. However, we now notice that when we add another of our users as cc, the extern Leia mais
0 avaliações positivas
2 Respostas
Membro
Fevereiro 10, 2025 04:52
Thank you. We do have rules set up, I'd like to clarify the example I am talking about: I am internal user and send an email to 3 already existi...Leia mais
Solucionado
BusWiFi on Fevereiro 07, 2025
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're Leia mais
0 avaliações positivas
6 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 07, 2025 02:46
@BusWiFi that would be a limitation of the free CRM then, correct. If you have one team, you could have all execs outside of that team with v...Leia mais
Solucionado
NJC on Janeiro 31, 2025
Hi, In gmail, how do I remove the "Log email to hubspot" bar? I don't want it showing up in each email. Thanks, N
0 avaliações positivas
2 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Janeiro 31, 2025 11:28
Hi @NJC , As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...Leia mais
Solucionado
Kief on Janeiro 30, 2025
I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Participante
Janeiro 30, 2025 15:20
Hi @Kief , For aliases, ensure they’re added as secondary emails in your user profile (Settings > Your Preferences > Email > Add email...Leia mais
Solucionado
KSmith31 on Janeiro 25, 2025
I love the ability to insert proposed meeting times into an email, but I'd also like to hold the proposed time on my calendar so I don't inadvertently schedule something else at a time someone is considering. Is this possible or am I missing it? Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Janeiro 25, 2025 10:38
Hi @KSmith31 , Correct, this is not possible. However, another user has requested this before: https://community.hubspot.com/t5/HubSpot-Ideas...Leia mais
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