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Hi! Recently, we have noticed something odd. When we are creating synced Hubspot emails in Gmail, we get the usual desired associations - deals, company, contacts. However, we now notice that when we add another of our users as cc, the extern Lire la suite
Thank you. We do have rules set up, I'd like to clarify the example I am talking about: I am internal user and send an email to 3 already existi...Lire la suite
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're Lire la suite
Au panthéon de la communauté | Partenaire solutions
Février 07, 2025 02:46
@BusWiFi that would be a limitation of the free CRM then, correct.
If you have one team, you could have all execs outside of that team with v...Lire la suite
Au panthéon de la communauté | Partenaire solutions
Janvier 31, 2025 11:28
Hi @NJC ,
As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...Lire la suite
I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten Lire la suite
I love the ability to insert proposed meeting times into an email, but I'd also like to hold the proposed time on my calendar so I don't inadvertently schedule something else at a time someone is considering. Is this possible or am I missing it? Lire la suite
Au panthéon de la communauté | Partenaire solutions
Janvier 25, 2025 10:38
Hi @KSmith31 ,
Correct, this is not possible. However, another user has requested this before: https://community.hubspot.com/t5/HubSpot-Ideas...Lire la suite
Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT Lire la suite
Au panthéon de la communauté | Partenaire solutions
Janvier 24, 2025 03:53
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...Lire la suite
My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying. All the other extensions are off an Lire la suite
Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinit...Lire la suite
I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale Lire la suite
Au panthéon de la communauté | Partenaire solutions
Janvier 12, 2025 13:42
@KTurley3 if you're opening the email in the same browser that has the extension installed, then this is expected behaviour: https://knowledge.hub...Lire la suite
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...Lire la suite
We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and Lire la suite
Thanks for the suggestions! I honestly forgot that I asked this here 😅 Our sales team was able to view the templates. It was due to the brows...Lire la suite
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own Lire la suite
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