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MGeorgiev3 le Février 10, 2025
Hi! Recently, we have noticed something odd. When we are creating synced Hubspot emails in Gmail, we get the usual desired associations - deals, company, contacts. However, we now notice that when we add another of our users as cc, the extern Lire la suite
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2 Réponses
Membre
Février 10, 2025 04:52
Thank you. We do have rules set up, I'd like to clarify the example I am talking about: I am internal user and send an email to 3 already existi...Lire la suite
Résolues
BusWiFi le Février 07, 2025
Hi, how to setup Hubspot, so that when we (executives) can record emails that we sent (so they can be later seen in Hubspot), but they can't be seen by our employees. Is this happening by default if we're admin user and they're standard user? We're Lire la suite
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6 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 07, 2025 02:46
@BusWiFi that would be a limitation of the free CRM then, correct. If you have one team, you could have all execs outside of that team with v...Lire la suite
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NJC le Janvier 31, 2025
Hi, In gmail, how do I remove the "Log email to hubspot" bar? I don't want it showing up in each email. Thanks, N
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2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 31, 2025 11:28
Hi @NJC , As far as I know, the Chrome extension does not offer this level of customization. You could submit a request to the product team he...Lire la suite
Kief le Janvier 30, 2025
I use multiple email aliases. I have added these all in Hubspot settings / your preferences / general / email / configure / current email aliases. And yet, whenever I reply to a message sent to one of the aliases configured there, the Hubspot exten Lire la suite
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2 Réponses
Participant
Février 01, 2025 05:26
Thanks Emiliano. I have added them as email the aliases as you suggest, but Hubspot still adds them as new contacts.
Résolues
KSmith31 le Janvier 25, 2025
I love the ability to insert proposed meeting times into an email, but I'd also like to hold the proposed time on my calendar so I don't inadvertently schedule something else at a time someone is considering. Is this possible or am I missing it? Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 25, 2025 10:38
Hi @KSmith31 , Correct, this is not possible. However, another user has requested this before: https://community.hubspot.com/t5/HubSpot-Ideas...Lire la suite
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Sim19 le Janvier 23, 2025
Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT Lire la suite
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6 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 24, 2025 03:53
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...Lire la suite
JGanino le Janvier 17, 2025
My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying. All the other extensions are off an Lire la suite
1 Mention J'aime
3 Réponses
Membre
Janvier 20, 2025 06:24
Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinit...Lire la suite
KMuller6 le Janvier 15, 2025
Hi, I have uploaded my signature as an image in the settings tab but it is not showing in my emails that I sent. Please can someone help?
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2 Réponses
Membre
Janvier 16, 2025 06:41
Hi, Did you get my reply?
Résolues
KTurley3 le Janvier 11, 2025
I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale Lire la suite
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5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 12, 2025 13:42
@KTurley3 if you're opening the email in the same browser that has the extension installed, then this is expected behaviour: https://knowledge.hub...Lire la suite
DAronchick le Janvier 08, 2025
It's showing the calendar instead of the sales extension. I am on version: 3.0.0.26907 I have just uninstalled and reinstalled it.
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2 Réponses
Membre
Janvier 10, 2025 18:02
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...Lire la suite
Résolues
asison8 le Décembre 09, 2024
We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and Lire la suite
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3 Réponses
Solution Acceptée
Participant
Janvier 15, 2025 08:33
Thanks for the suggestions! I honestly forgot that I asked this here 😅 Our sales team was able to view the templates. It was due to the brows...Lire la suite
Résolues
BusWiFi le Novembre 14, 2024
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own Lire la suite
1 Mention J'aime
16 Réponses
Solution Acceptée
Participant
Novembre 19, 2024 10:32
Update Hubspot to the latest version of the extension 3.0.0.25509 and the issue should be resolved.
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