Hello, Is it possible to add or edit a contact name from within the gmail extension? When we're adding new contacts for the first time it shows their name as their email address without any obvious way to edit and add their first and last name f Leia mais
Hi Pam, Unfortunately, this does not seem to work. I do not see any additional options or dropdowns when hovering over the contact email address ...Leia mais
I have connected my hubspot to gmail . Now I am sending email to a contact' email using gmail (directly opening gmail and sending) . This email is not getting logged in my activity or emails area.
Hi @hbuser33 ,
Have you also installed the Chrome extension? Connecting your email address is not enough for email tracking. It simply authori...Leia mais
Hello! I am looking for a way to create contacts in Hubspot from an email address connected to a lead generation form on an app marketplace. The flow is that leads submit their information in this form to contact us, and this data is sent to us Leia mais
Hi @karstenkoehler , It is a different app marketplace and is not connected to Hubspot. Would you happen to know any workaround to do that? Ma...Leia mais
Currently, when Hubspot tracks my emails it is assigning every contact in my inbox as a LEAD inside of Hubspot. The challenge is that then my dentist, accountant, vendors, all become LEADS. Is there a way to maintain tracking but not have the r Leia mais
Hi! I am trying to create a workflow where the trigger is when we one of our sales team sends them an email (tracked via the Gmail Sales Integration) we set their contact status to Approached etc. However after some research I got told that the Leia mais
I was not logged into Hubspot at the time of sending an email from gmail. I have now logged the emails after logging back into hubspot but I get the notification "chose to log this email but not track it." Is there a way for me to track this email Leia mais
Hi @NicoleO1 ,
Sales email tracking is implemented at the time of sending an email and cannot be added later. This is explained here: https:/...Leia mais
I have the settings in Gmail https://knowledge.hubspot.com/connected-email/customize-your-hubspot-sales-chrome-extension-default-configuration-options this page suggests that it would automatically log incoming emails to the things that Leia mais
OK I found this page and it seems like it is impossible to have any emails automatically associated with a deal. The only exception is to use the...Leia mais
Hello, My contacts list is suddenly pulling from my personal Gmail account, which isn't connected to Hubspot. As a result, hundreds of personal contacts, which don't belong to my business, have appeared in my Contacts list. Why is it doing th Leia mais
@DetailDevil wrote:
I don't have time to look at all the information you've linked to, but thanks for that.
... if we want to get the botto...Leia mais
Hi , I have 2 questions about the Gmail extension for sales using: 1. are you logging inside Gmail the contacts you want to create? (by "Log" bottom) or you are auto-created because it marks V as default? If you doing it manually, how do you ensur Leia mais
@IZabarsky
You can manage your personal list the steps are mentioned in this article: https://knowledge.hubspot.com/connected-email/add-ema...Leia mais
What setting in "Manage user access" do i need to change to make a count connect with gmail email box. This is the text" You don't have access to connect. Ask an account admin to change your permissions." How do i change this in Leia mais
With access to all permissions: Service Contacts Account Reports Sales Marketing 2 team members don't have access to the " Insert:____" template option, they can only create a new template. We've tried all of the following sug Leia mais
Hey @EMayberry
so this could be as simple as "Have you check if they have connected their personal email into HubSpot?"
It's not just installi...Leia mais