Good morning everyone, how can I create a MARKETING contact by manually entering contact details from the Gmail add-on? I can only find the property that allows me to decide whether the new contact is marketing or non-marketing in the CREATE CONTACT read more
@Sim19 if you have a Professional and Enterprise subscription, yes, you can use a workflow to do this: https://knowledge.hubspot.com/records/set-c...read more
My hubspot extension create conflicts with Gmail account. As soon as I turn on the Hubsopt extension the gmail account keep reloading automatically every 3/4 minutes. It's impossibile to work and super annoying. All the other extensions are off an read more
Yeah already tried, also unistalled Google chorme and re-installed it but nothing, as soon as I activate the Hubspot extension it starts this infinit...read more
I'm new to Hubspot and need some help. I'm using the free version and I've tried to get the email tracking set up but I'm having a problem. My system: -- MacOS 13.6.7 -- Chrome Version 131.0.6778.265 (Official Build) (arm64) -- Hubspot Sale read more
@KTurley3 if you're opening the email in the same browser that has the extension installed, then this is expected behaviour: https://knowledge.hub...read more
Looks like it fixed itself - it was merging together Google Calendar and Hubspot extensions. I assume one or the other updated since i posted. It loo...read more
We just started using HubSpot and we created templates for our sales team to use. However, they can't seem to view the templates in Gmail. All templates are shared with everyone. Both sales members have paid seats. Personal email acces and read more
Thanks for the suggestions! I honestly forgot that I asked this here 😅 Our sales team was able to view the templates. It was due to the brows...read more
Hi, my employee noticed that when she has an email opened in Gmail and wants to see hubspot related data in the sidebar on the right, clicking on Hubspot button brings up calendar in that sidebar. Could that be a bug? I can't reproduce it on my own read more
Google just disabled the HubSpot Sales extension. Google help says – Extensions that request access to all your data on your computer and the websites you visit can access almost anything, including your webcam and personal files. This is unnerving read more
It seems that the Gmail extension still works (at least it looks like in my gmail). Did they disable only the extension on websites or the whole exte...read more
When I use the Hubspot Gmail sales extention, and I am looking at an email from a prospect, I want to see the prompt to view my prospect's profile in Hubspot, but instead I always see "view Steven's Profile", which means me. I assume the reason for read more
I have set my team up so their emails and meetings are logged automatically and I can show the numbers on a report. I don't log every email, e.g.: with current customers, but I am not sure how I can do the same with meetings. In other words, it read more
@ArpMik If you want to prevent certain meetings from being logged automatically, set those specific meetings to “private” in your calendar. HubSpot ...read more
There is currently no way to permanently disable email tracking for a given web domain. This is a major problem because: we really do need email tracking for prospects we simply must switch off email tracking for colleagues, suppliers and read more
As this is a user to user forum here the only thing I can recommend is to head over to the ideas board and upvote similar ideas or create your own to...read more
Hi there! I have a problem when it comes to email tracking - I have sent an email to my personal one to try the feature. I have opened the email as well as clicked on a link and attachment in it. However in my feed I only see that the email was read more