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Gmail Sales Extension

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TFLadmin1 on May 04, 2022
How to only forward alias email address to inbox without removing gmail extension?
I added the gmail sales extension to my email and I love it. However I do work under one email address and two alias emails. I only want emails under one alias to be forwarded to my HubSpot inbox. Is there a way to turn off the forwarding for the ot read more
Reply Free
0 upvote
1 Reply
PamCotton
Community Manager
May 05, 2022 07:58
Hello @TFLadmin1 , thank you for providing all this information! I would like to add our top experts to share ideas on this matter @DarianVretenar ...read more
WStorage on April 29, 2022
cannot get notifications in chrome or firefox
I thought if a customer emailed me, it would ring a tone and I would get a popup. I don't get anything. I have switched them all on, bell, popup and browser. I did a bell test and that worked fine. Not seeing any emails come in from customers on th read more
Reply Starter
0 upvote
3 Replies
WStorage
Member
April 29, 2022 13:19
still not...how often does it check for emails?
MilesHeadStart on April 26, 2022
Gmail Integration vs HubSpot Chrome Extension
Is there a difference between the HubSpot Gmail Integration and the HubSpot CRM Chrome Extension ? Is it redundant to have both installed?
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0 upvote
5 Replies
MilesHeadStart
Contributor
April 27, 2022 07:48
Hi @karstenkoehler and @webdew ! Thanks for both of your replies. I was actually originally referring to what @karstenkoehler called out and am ...read more
JennaWB on April 14, 2022
Associate a task with more than a contact from gmail
Hi - our team would like to be able to associate a task with more than one contact from the "create task" on the side bar in gmail. Ideally you would be able to associate the task with the deal that the contact is associated with easily.
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0 upvote
1 Reply
kvonloesecke
Community Manager
April 18, 2022 10:25
Hi @JennaWB , Thanks for reaching out! This is a great suggestion! I highly recommend posting this feedback in our HubSpot Ideas For...read more
JGross on April 08, 2022
Not getting Chrome pop ups on mac Monterey
I recently installed a new OS, Monterey, on my Mac, and I stopped getting the chrome pop ups when a tracked email is opened. Can someone advise how to restore this function? I have already tried adding hubspot to sites that allow cookies and also read more
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0 upvote
1 Reply
MiaSrebrnjak
Community Manager
April 11, 2022 10:26
Hi @JGross , Thank you for reaching out to the Community! Have you already followed the steps in this Knowledge base article ? There a...read more
Laura_Drexler on April 02, 2022
Re: no hubspot tracking in gmail available
Hi there, I'm having this issue too. Followed all the steps in this thread, updated, uninstalled., reinstalled.... still no tracking check box when I want to send a gmail through hubspot. Any other ideas that woud help? Thanks 🙂
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0 upvote
3 Replies
TiphaineCuisset
Community Manager
April 05, 2022 01:25
Hi @Laura_Drexler Thank you for your reply - I cannot see your image here, can you include it here again? You can do that by clicking on the...read more
ALasagna on April 01, 2022
Deals and Sales Extension Gmail
Hi, when I send an email from GMAIL with sales extension I see only 3 deals that I can associate and not all those created associated with that contact. Furthermore, the 3 deals I see are the oldest ones (including closed ones) and not the most rece read more
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1 upvote
6 Replies
kvonloesecke
Community Manager
May 06, 2022 12:43
Hi @JimL , Thanks for your feedback and for sharing this idea from the Ideas Forum. I would highly recommend commenting on your use case in th...read more
ATilsted on April 01, 2022
chrome extension not working - no account exist ?
Hello, really hope you can help me. I have reinstalled, cleared cash and even created a new chrome profile but I keep getting the same error There are no HubSpot accounts for anders@meeshop.dk ? or Please select a portal to login ? read more
Reply Free
0 upvote
13 Replies
PamCotton
Community Manager
May 10, 2022 06:17
Hello @ATilsted , I did receive and passed it along to the support representative that is currently working with you at HubSpot. I would recommend c...read more
Solved
kmds on March 29, 2022
Extension claims no account
I'm having problems with the sales chrome extension. Inside of Gmail, the extension claims I don't have a hubspot account matching the email I'm using, but I do. I've checked through the troubleshooting guide, and nothing seems to change. I've got read more
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0 upvote
2 Replies
Accepted Solution
PamCotton
Community Manager
March 29, 2022 14:24
Hello @kmds , is the account associated with the same email as your Community user? If so I was not able to see an inbox connected, this may be the...read more
Bartolah on March 28, 2022
Some Chrome extension features show a blank window??
Hi there - would love help with this issue. I'm using the Hubspot Sales extension and am encountering an issue with certain features (scheduling, templates), just appear as a blank window? Oddly, some features do work - like Snippets. Help? In read more
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0 upvote
2 Replies
Bartolah
Member
March 29, 2022 10:44
Thanks - will do. Unfortunately, disabling the chrome extensions didn't do it.
Solved
ATounsi on March 28, 2022
Tracking emails on gmail desktop app
Hey everyone, Does anyone know how to get your emails to track on the desktop gmail app as opposed to the browser only. I find the browser irritating to use but the desktop version doesn't seem to track my emails
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0 upvote
1 Reply
Accepted Solution
karstenkoehler
Hall of Famer | Partner
March 28, 2022 03:06
Hi @ATounsi , The only desktop client supported by HubSpot Sales is Outlook, you can find all supported extensions here: https://knowledge.hu...read more
APress on March 21, 2022
Save Button Debacle
We use the Chrome Extension and some update seems to have made it so the Save button doesn't pop up when we make a property change; it's making us scroll all the way to the bottom past dozens of properties. Is anyone else seeing this catastrophic ad read more
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0 upvote
1 Reply
StjepanGrcic
Top Contributor | Platinum Partner
March 21, 2022 13:06
Hi @APress I would recommend you record a loom and share it with HubSpot technical team to further investigate what might have been the prob...read more
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