Hi , I have 2 questions about the Gmail extension for sales using: 1. are you logging inside Gmail the contacts you want to create? (by "Log" bottom) or you are auto-created because it marks V as default? If you doing it manually, how do you ensur 続きを読む
What setting in "Manage user access" do i need to change to make a count connect with gmail email box. This is the text" You don't have access to connect. Ask an account admin to change your permissions." How do i change this in 続きを読む
With access to all permissions: Service Contacts Account Reports Sales Marketing 2 team members don't have access to the " Insert:____" template option, they can only create a new template. We've tried all of the following sug 続きを読む
Hi there, I recently started using Hubspot after a while and cannot for the life of me get any of the test emails I send to myself (on my two other email accounts) to track as open. They forever stay as 'sent'. I am 100% ticking the Track box s 続きを読む
Firstly, it's great that you're making sure to tick the Track box, as that's a crucial step. Since you're still facing issues, here are a few things ...続きを読む
Hi All, I installed Hubspot plug in to my Gmail a few days ago and it seems to have coincided with a 20-30% drop off in my Open rates when I use GMASS to send email campaigns Has anyone else had this problem and have any advice or suggestio 続きを読む
hmm interesting - can you check the email headers for the different emails, those sent before HS was added, during, and after removing to see if ther...続きを読む
Hi all, I have noticed that all the email addresses that I added to hubspot through the sales extension for Chrome is automatically added to my iphone contacts, how do I disable this?
Hello all, I removed sales extension and installed it again, and now it is no longer sync. I am not sure what happened there. But thank you everyone ...続きを読む
Hey @AYaretz
the difference is that with the extension you get to see information in a side bar about the contact/deal/ticket stored in the CRM....続きを読む
Hi, I'm aware of the DMARc and DKIM changes. I use Mailerlite to send newsletters and I've done the authentication there BUT I use g suite with the Huhbspot browser extension to send emails to contacts within Hubspot. Not mass emails but indivi 続きを読む
Hi all! We recently rolled out hubspot and started using the chrome sales extension to log outbound emails. The email account is a gmail shared inbox (custoemr service) and I would like to know, in hubspot, who of the team si actually sendin 続きを読む
Hi @05311 and welcome to the community. If your customer service team is using HubSpot, are they using the Service Hub " Conversations Inbox " func...続きを読む
I ran into issue that every other email that I send or receive can't be tracked or even logged into Hubspot CRM. "Log email" button is unactive and says " Tracking and logging information will be available after this email sends. ". It is quite 続きを読む
I'm concerned that this interrupts emails automatically being logged to hub spot. If I have to keep holding Hub Spot's hand to stay active, is the juice worth the squeeze? It seems like there are a lot of unresolved posts around this issue. 続きを読む
Hi all, we've been using Hubspot integrated with Gmail via the Gmail Sales Extension and from yesterday the emails ceased to be recorded by default for new email addresses, regardless of the Log and track settings (see below). They are 続きを読む
Hi @utchony and Happy New Year!!! I love to read your post, thank you for asking the Community! Also thanks for the screenshot, it is really help...続きを読む