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SMiller03 le Janvier 15, 2026
Hi, apologies if this has been covered elsewhere, but I couldn't find it. I am on the free HubSpot CRM and have noticed behaviour that does not seem to match the definition of the “Recent Sales Email Replied Date” contact property (hs_sales_email Lire la suite
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1 Réponse
Gestionnaire de communauté
Janvier 15, 2026 16:50
Hi @SMiller03 — thanks for laying this out so clearly. I’ll pull a few folks into the conversation who are subject matter experts @Jigar...Lire la suite
Résolues
PLinfield le Janvier 14, 2026
Hello, I typically send emails from Gmail and then they're logged to Hubspot. I've noticed that looking at the Hubspot record of that email shows strange formatting errors that don't show in Gmail. Particular, font type changes and extra spaces app Lire la suite
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2 Réponses
Solution Acceptée
Contributeur de premier rang | Partenaire solutions Platinum
Janvier 14, 2026 16:31
Hey @PLinfield ! This is a known display issue with the Gmail–HubSpot integration. Gmail emails are written in HTML, and when HubSpot logs them,...Lire la suite
Résolues
Mark_BTP le Novembre 25, 2025
Hi everyone! Does anyone know how to fix this? Suddenly, the "Save" button when logging an email disappeared. Also the button in logging the emails changed from "Log email to HubSpot" to "Log X/X".
1 Mention J'aime
5 Réponses
Solution Acceptée
Membre
Novembre 26, 2025 12:36
I'm not sure what happened by the Save button is now appearing this morning.
Résolues
ThomasI le Novembre 06, 2025
Hello, The email tracking is not working properly. I have a setup a test contact using my personal Gmail account. From my company email (which uses Google Workspace and the Gmail interface) I sent an email to my personal email. I made sure both the Lire la suite
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3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 06, 2025 06:52
Hi @ThomasI , This is intended and expected behavior, see here: https://knowledge.hubspot.com/connected-email/block-self-open-notifications-w...Lire la suite
Résolues
trendfingers le Novembre 05, 2025
Hi, I am using hubspot sales for a few years, and happy with it. Recently got a company gsuite/workspace email address, which I have to use in communication with my org's customers, leads. If I chose in internal email address, the SEND Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 05, 2025 12:48
Hi @trendfingers , Could you confirm that sales email tracking is enabled? https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-...Lire la suite
Résolues
RHoffmann5 le Novembre 05, 2025
Hallo, Ich habe zwei Fragen zu Terminen in Hubspot. Erste Frage: Wir haben seit Kurzem das Problem, dass vor Monaten geplante Termine mit Kunden (Kunde ist Organizer) nicht mehr in Hubspot sind. Vorher hat man gesehen, dass bspw. nächste Woch Lire la suite
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5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 05, 2025 10:27
@RHoffmann5 ob etwas vorher einmal funktioniert hat oder nicht, ist leider nicht ausschlaggebend. Ausschlaggebend für den funktionierenden Sync ist...Lire la suite
Résolues
RaySales le Octobre 29, 2025
I have been experiencing a terrible lag in my gmail when seraching for old emails going to respond to longer email thread emails that started happening about 2 weeks ago. I have to disable the extension for gmail to work properly. I was wondering if Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 29, 2025 11:54
Hi @RaySales , Have you checked for conflicts with any other, especially privacy-related extensions? I'd recommend disabling all other extensi...Lire la suite
Résolues
LazyAnalyst_EA le Octobre 28, 2025
We’ve noticed that some Gmail emails sent from connected accounts do not automatically appear in the correct HubSpot contact record, even though “Log and Track” is enabled. It would help if HubSpot could improve the consistency of Gmail-to-contact Lire la suite
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 28, 2025 06:16
Hi @LazyAnalyst_EA , The email connection it not sufficient for email logging: https://knowledge.hubspot.com/connected-email/connect-your-inb...Lire la suite
Résolues
FrankWL le Octobre 23, 2025
Hi, The current Gmail sales extension does not seem to be supported in the ChatGPT Atlas browser. Most of the functionality works fine, though the sidebar does not open. I fear that the new design of opening the sales extension in a si Lire la suite
1 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 23, 2025 03:53
Hi @FrankWL , This is currently expected behavior and I'm not aware of any related product updates: ChatGPT Atlas is not a supported brows...Lire la suite
jmendle le Octobre 21, 2025
Hello. I've noticed that since late last week, the Gmail sales extension seems to no longer show tracking info (little Hubspot logo w/ # of opens and associated records) for every individual email in a thread; it only shows for most recent email. I Lire la suite
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1 Réponse
Gestionnaire de communauté
Octobre 22, 2025 05:56
Hi @jmendle and welcome, we are delighted to have you here! Thanks for reaching out to the HubSpot Community! I've seen a similar thread from yes...Lire la suite
Résolues
KGolke le Octobre 16, 2025
Hello, our team currently manages our project scheduling via Google Calendar. Is there any way that we can see this in HubSpot for project management? Let's say when a project is finished, can we have that date from the Google Calendar populate a de Lire la suite
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1 Réponse
Solution Acceptée
Expert reconnu
Octobre 16, 2025 17:09
Hi @KGolke HubSpot Projects are new, so new that we cannot even access them via the API. I'm sure there will be more features coming, ...Lire la suite
Résolues
DElvig le Septembre 03, 2025
I use HubSpot integrated with Gmail in the chrome browser. Whenever I have a conversation with a customer via email, the some total of the conversation is included in each reply. I would love to just log the most recent message in or out. This is e Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Gestionnaire de communauté
Septembre 08, 2025 10:59
Hi @DElvig and thank you so much for your feedback and for sharing your experience. We appreciate you taking the time to highlight the challenge...Lire la suite
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