Hi, apologies if this has been covered elsewhere, but I couldn't find it. I am on the free HubSpot CRM and have noticed behaviour that does not seem to match the definition of the “Recent Sales Email Replied Date” contact property (hs_sales_email Leer más
Hi @SMiller03
You've documented this really well and honestly I've run into similar weirdness with multi recipient tracked emails before. What y...Leer más
Hello, I typically send emails from Gmail and then they're logged to Hubspot. I've noticed that looking at the Hubspot record of that email shows strange formatting errors that don't show in Gmail. Particular, font type changes and extra spaces app Leer más
Hey @PLinfield !
This is a known display issue with the Gmail–HubSpot integration. Gmail emails are written in HTML, and when HubSpot logs them,...Leer más
Hi everyone! Does anyone know how to fix this? Suddenly, the "Save" button when logging an email disappeared. Also the button in logging the emails changed from "Log email to HubSpot" to "Log X/X".
Hello, The email tracking is not working properly. I have a setup a test contact using my personal Gmail account. From my company email (which uses Google Workspace and the Gmail interface) I sent an email to my personal email. I made sure both the Leer más
Hi @ThomasI ,
This is intended and expected behavior, see here: https://knowledge.hubspot.com/connected-email/block-self-open-notifications-w...Leer más
Hi,
I am using hubspot sales for a few years, and happy with it.
Recently got a company gsuite/workspace email address, which I have to use in communication with my org's customers, leads.
If I chose in internal email address, the SEND Leer más
Hi @trendfingers ,
Could you confirm that sales email tracking is enabled? https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-...Leer más
Hallo, Ich habe zwei Fragen zu Terminen in Hubspot. Erste Frage: Wir haben seit Kurzem das Problem, dass vor Monaten geplante Termine mit Kunden (Kunde ist Organizer) nicht mehr in Hubspot sind. Vorher hat man gesehen, dass bspw. nächste Woch Leer más
@RHoffmann5 ob etwas vorher einmal funktioniert hat oder nicht, ist leider nicht ausschlaggebend. Ausschlaggebend für den funktionierenden Sync ist...Leer más
I have been experiencing a terrible lag in my gmail when seraching for old emails going to respond to longer email thread emails that started happening about 2 weeks ago. I have to disable the extension for gmail to work properly. I was wondering if Leer más
Hi @RaySales ,
Have you checked for conflicts with any other, especially privacy-related extensions? I'd recommend disabling all other extensi...Leer más
We’ve noticed that some Gmail emails sent from connected accounts do not automatically appear in the correct HubSpot contact record, even though “Log and Track” is enabled. It would help if HubSpot could improve the consistency of Gmail-to-contact Leer más
Hi @LazyAnalyst_EA ,
The email connection it not sufficient for email logging: https://knowledge.hubspot.com/connected-email/connect-your-inb...Leer más
Hi,
The current Gmail sales extension does not seem to be supported in the ChatGPT Atlas browser.
Most of the functionality works fine, though the sidebar does not open.
I fear that the new design of opening the sales extension in a si Leer más
Hello. I've noticed that since late last week, the Gmail sales extension seems to no longer show tracking info (little Hubspot logo w/ # of opens and associated records) for every individual email in a thread; it only shows for most recent email. I Leer más
Hi @jmendle and welcome, we are delighted to have you here! Thanks for reaching out to the HubSpot Community! I've seen a similar thread from yes...Leer más
Hello, our team currently manages our project scheduling via Google Calendar. Is there any way that we can see this in HubSpot for project management? Let's say when a project is finished, can we have that date from the Google Calendar populate a de Leer más
I use HubSpot integrated with Gmail in the chrome browser. Whenever I have a conversation with a customer via email, the some total of the conversation is included in each reply. I would love to just log the most recent message in or out. This is e Leer más
Hi @DElvig and thank you so much for your feedback and for sharing your experience. We appreciate you taking the time to highlight the challenge...Leer más