Gmail Sales Extension

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MarieDhn on July 04, 2022
Hallo Zusammen, wir haben gerade das Problem, dass manche E-Mails nicht an unser gemeinsames Postfach weitergeleitet werden. Es gibt kein Pattern, dass wir erkennen können und die Mails landen auch nicht im Spam Ordner. Wir finden die eigehenden N read more
0 upvote
1 Reply
Hall of Famer | Partner
July 04, 2022 09:29
Hallo @MarieDhn , geht es um ein individuell verknüpftes Postfach oder ein geteiltes Conversations Postfach ? Bei individuell verknüp...read more
MFoster5 on June 30, 2022
I'm no longer seeing the option to open the Hubspot panel in Gmail anymore. I think Gmail had an update recently, and I'm no longer seeing the bar along the right-side with extensions - wondering how I can get it back. Any help would be greatly appr read more
0 upvote
1 Reply
Hall of Famer | Partner
June 30, 2022 21:23
Hi @MFoster5 , I'm still seeing the extension perfectly fine – have you checked: – if both browser and extension are up to date , – if th...read more
HRolnick on June 24, 2022
Hi there! I am new to HubSpot. The main feature I want to use is organizing information from our Gmail by contact. I want every email to or from each contact to be logged in their contact card on HubSpot. We have downloaded the extension, read more
Hall of Famer | Partner
June 24, 2022 22:59
Hi @HRolnick , Generally, emails sent through the CRM or the Google Sales Extension should log in the CRM. Can you review these troubleshootin...read more
brettstraff on June 22, 2022
Anyone know why the *screenshot removed by moderator due to privacy reasons*
0 upvote
1 Reply
Community Manager
June 23, 2022 05:58
Hi @brettstraff , Thank you for reaching out to the Community! I went ahead and removed your screenshot for privacy reasons because it cont...read more
Solved
ray4415 on June 21, 2022
I'm using the Gmail extension while sending one email to persons A, B, and C (not CC or BCC), all three of them work for company O; also to persons X, Y, and Z of my own team (not CC or BCC). I'm using the extension to log the email, and also get to read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
June 21, 2022 01:45
Hi @ray4415 , I don't think there is, unfortunately. This is due to how click tracking works: https://knowledge.hubspot.com/connected-email/u...read more
hubs2022 on June 15, 2022
When viewing emails in my browser, the sales extension blocks images from loading. It works when I disable the extension. HELP !!!
1 upvote
1 Reply
Community Manager
June 16, 2022 13:03
Hi @hubs2022 , Thanks for reaching out! In order to investigate this further, we will need specific information: Which sales extensio...read more
DesireeTaylor on June 07, 2022
I am a member of a team I am not a super admin. I need ability to sync google contacts without super admin because then i would have everyone in the companies contacts. I need to be able to sync ONLY my contacts. I tried Zapier its still giving me read more
0 upvote
8 Replies
Member
June 07, 2022 12:34
Understood, I am in the Real Estate world and I should not be able to see everyones contact because for confidentiality reasons my colleague and I co...read more
VGosnak on June 03, 2022
Hi, I can successfully log in to your web page but cannot via the Gmail extension. The message is " There are no HubSpot accounts for my email address". Please help. Best regards
0 upvote
1 Reply
Community Manager
June 06, 2022 01:00
Hi @VGosnak Thank you for reaching out Can you follow these steps to sync your account? This should solve your issue. Hope th...read more
PSeth2 on June 02, 2022
Hi there, My email replies are not getting logged in HubSpot contact timeline. Emails that are being sent via the gmail account are geeting tracked and logged in the right manner but not the replies.
1 upvote
1 Reply
HubSpot Moderator
June 03, 2022 04:44
Hi @PSeth2 , Thank you for reaching out to us! Just to check that the baseline criteria are met, could you confirm that you're meeti...read more
Solved
vbs on May 27, 2022
Hi there, Just this morning, I realized that a new button has been added to my inbox. It seems that new contacts (from incoming emails) from today onwards are not being added automatically to my CRM. For contacts who are in the CRM, the button s read more
0 upvote
1 Reply
Accepted Solution
Community Manager
May 30, 2022 02:49
Hi @vbs Thank you for reaching out. If you're using the HubSpot Sales Chrome extension with your inbox, incoming emails won't automat...read more
Solved
JWeston7 on May 20, 2022
When we send an email to a contact that is not in Hubspot, Hubspot is automatically creating both the contact AND the company and associating the two together. But ... The activity is only being associated with the contact, not the company, for read more
0 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
May 21, 2022 04:37
Hi @JWeston7 , In Gmail, the company record is also checked? Best regards
TFLadmin1 on May 04, 2022
I added the gmail sales extension to my email and I love it. However I do work under one email address and two alias emails. I only want emails under one alias to be forwarded to my HubSpot inbox. Is there a way to turn off the forwarding for the ot read more
0 upvote
1 Reply
Community Manager
May 05, 2022 07:58
Hello @TFLadmin1 , thank you for providing all this information! I would like to add our top experts to share ideas on this matter @DarianVretenar ...read more
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