Gmail Sales Extension

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KDeBaere9 on May 30, 2024
Hello, I installed the Chrome extension for Hubspot and I am using Gmail. After going through the connection flow it is redirecting me to Hubspot to authenticate and this is the message I am getting: Then it redirects to the login page. So I ca read more
0 upvote
1 Reply
Community Manager
May 30, 2024 16:56
Hey @KDeBaere9 , thank you for posting in our Community! If you're having issues installing or using the Chrome extension, try updating more
DH7 on May 28, 2024
Are there any settings that define how often I need to log back into Hubsot when using gmail? It's pretty frequent and it really ruins the experience when again and again I notice I am logged out. Gmail itself never logs me out, it's just the hubspo read more
0 upvote
1 Reply
May 29, 2024 01:08
Hi @DH7 , Check your browser is not clearing cookies or cache upon exit, as this can log you out of the HubSpot add-on. Also ensure that you are more
SCattaniSK on May 26, 2024
I sent several emails using my GMAIL account, that has the hubspot extension. (Note that I used a 3party to sent this emails in bulk) I logged the records using the extension (see image) I did this with over 150 emails, but I cant see the c read more
0 upvote
2 Replies
May 27, 2024 15:04
Hello! karstenkoehler The report looks like this: But when i go to my contacts lists: And filter by last activity it shows me more
MFormby on May 22, 2024
Hi I'm trying to create an email template within Gmail from an existing email. All working ok but the images are not saving in the template. Anyone know a fix? This first screen shot shows original email. The second shows what appears when I use read more
0 upvote
1 Reply
Contributor | Diamond Partner
May 22, 2024 07:49
Hi Myles, I understand the frustration with email templates not saving images correctly in HubSpot when using Gmail. This can happen due to more
ACarmo on May 16, 2024
Hey everyone, I'm Alex, new here. I need some help. When I email prospects via HubSpot, I get no replies, unlike when I use Outlook. Could I be missing their responses? Also, I get "opened email" notifications when I open the sent email to my pros read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Diamond Partner
May 21, 2024 09:01
Hi @ACarmo and thanks for the tag @BérangèreL ! If the issue you are having is with emails being sent from the CRM User Interface (ie the more
DBusch on May 15, 2024
Hi, Is there a way to update an association between a contact & a company from the Gmail extension ? We work with enterprise companies, which involve parent & child companies with the same email domain. When adding a contact from gmail thro read more
0 upvote
2 Replies
Accepted Solution
May 15, 2024 07:10
Hi @DBusch Unfortunately you cannot amend associations of Objects in Gmail directly for new or existing contacts, deald or companies. You can more
Caitiest on May 09, 2024
Hello! I use Hubspot from inside of my Google Workspace inbox, and love the email open tracking that provides. Except that Hubspot logs me out on a regular basis, and I don't usually notice when it happens, so I routinely have lapses in tracking. So read more
0 upvote
1 Reply
May 10, 2024 00:37
HI @Caitiest , There are few troubleshoot tricks that you can check: 1. Check your browser settings and see if its automatically clear cookies more
JSchneider48 on May 08, 2024
Hi, I am not to sure why, but only 3 emails out of a thread of 27 emails for a deal have been tagged to the contact and deal. This has happened to a lot of our deal and threads. Could you tell me how to easily tag all the emails in the thr read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 08, 2024 05:59
Hi @JSchneider48 , This depends on the record that an activity originates from or is originally logged to. You can find those automatic more
ValentSales on May 03, 2024
When i use the Hubspot extension for gmail, does Hubspot read only my particular user's browser history or does hubspot read all of the chrome users browsing history? Thank you very much!
0 upvote
1 Reply
Most Valuable Member | Elite Partner
May 03, 2024 15:14
Hi @ValentSales the HubSpot extension for gmail has to be able to access information in the browser tab, from the research I've done regarding more
NKhuzwayo on April 27, 2024
Good day Im writing this email to introduce myself and ask if I could join this community Regards Nonsikelelo Khuzwayo
1 upvote
2 Replies
Thought Leader | Platinum Partner
April 29, 2024 05:59
Hi @NKhuzwayo welcome, you can ask any question you need in here.
annecaylin on April 23, 2024
Hello! All of our Sales Reps use the Hubspot gmail extension. We also use Sales Documents for all of our client-facing materials. It would be great if the extension would pay attention to the text in the email and auto-suggest a relevant documen read more
1 upvote
3 Replies
Accepted Solution
Thought Leader | Platinum Partner
April 24, 2024 08:07
Hey @annecaylin this is a great idea, I think this will arrive shortyl with AI. In the meantime I could suggest building Email templates for more
LFenton20 on April 19, 2024
I have the Google Sales extension and I also have Super admin access but when i try to log emails to my Hubspot I don't seem to have permission? My email is connected.
0 upvote
2 Replies
Accepted Solution
April 19, 2024 07:00
Thank you for your response. I've actually uninstalled the chrome extension and reinstalled it twice and it seems to be working now.
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