Gmail Sales Extension

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KBrathwaite-H on February 01, 2023
How do I setup hubspot to use google sheets mail merge for email tracking. I am already able to log the emails i send, I did this by adding my hubspot bcc address to the Apps script in Google sheets. But how do I get tracking to work as well? My H read more
0 upvote
2 Replies
February 02, 2023 11:17
Hi Himanshu I tried all of that and as I said my emails get logged to hubspot but they aren't tracked. So I don't get to see the email more
brandon_launchu on January 31, 2023
I believe the Chrome add-on for HubSpot has gotten my work email blocklisted. This is severely disrupting client communications and hindering sales, as I'm the only sales/account manager at my company. It started my receiving a bounceback messag read more
0 upvote
3 Replies
February 02, 2023 21:55
Hi @brandon_launchu Thanks for the additional information, on your points: Which of the options described was the reason your more
ONightingale on January 31, 2023
A colleague of mine has tried repeatedly to install the Gmail Sales Extension. but the same error message keeps appearing. What can be done to fix this?  
0 upvote
1 Reply
Hall of Famer | Partner
January 31, 2023 04:24
Hi @ONightingale , Can you please share the log that's included in the error message? Best regards
smamalis on January 26, 2023
All of a sudden my Gmail stopped working (at all, won't load and locks up my computer) when the Chrome extension is enabled. It was working fine until yesterday. I've updated my computer, updated chrome, cleared cache, uninstalled then reinstalled read more
0 upvote
2 Replies
January 27, 2023 06:21
Thanks, Frank! Yea it's really weird.
Accepted Solution
December 27, 2022 08:20
This means your contact doesn't have the necessary subscription type required to send a sales email. As the error message states you can either more
RichardM50 on December 20, 2022
I have just set a new employee up on a new laptop. Was logged into their Google account on Chrome and added the sales extension and everything appears to be working correctly with the exception of being unable to get HubSpot to appear in the Google read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
December 20, 2022 21:26
Hi @RichardM50 , Out of the box, HubSpot doesn't appear in the 'Waffle'. The only reason why it'd appear for you that I can imagine would be more
Chiarina on December 09, 2022
Hi there, I had my work email connected and everything worked well. Then I tried to connect my calendar and had to do that using a different email (personal gmail). At that point, I could not connect my work email anymore. I tried to delete read more
0 upvote
3 Replies
Accepted Solution
Community Manager
December 12, 2022 08:22
Hi @Chiarina , Thank you for reaching out to the Community! We usually see this error when there is an email provider mismatch – could you more
CFitzgerald on November 29, 2022
Does anyone know why the email composition taskbar within HubSpot offers the 'Quotes' functionality, while the Gmail extension omits it? In otherwords, when I'm in gmail with the extension on, there's no option to link in Quotes. I'm a super ad read more
0 upvote
1 Reply
Community Manager
November 30, 2022 04:43
Hi @CFitzgerald , Thanks for reaching out to the Community! According to this help article , it appears that the quotes functionality more
OBoguslavskyi on November 19, 2022
Hello Everyone. While using Chrome extension, I've noticed that 1st e-mail is logged for the contact ONLY, but not for the company as well, and there is no way to do that. What probably happens is: when we send the 1st e-mail, first the contact read more
0 upvote
4 Replies
Accepted Solution
December 13, 2022 13:37
Thanks Mia. I've submitted an idea more
NeoBlack on November 09, 2022
With delegated google mail accounts, the extension breaks the interface. The sidebar is permanently open and can't be closed. Chrome extension: HubSpot Sales Chrome extension version: Chrome version: (latest) Please take a loo read more
0 upvote
2 Replies
November 09, 2022 23:23
Thx, I will try to contact the support.
PiCa on November 03, 2022
After creating a Hubspot Account with my Google E-Mail and trying to login to the extension, it shows that my doesn't exists. neighter entering the email and password manually nor changing the password helped.
0 upvote
1 Reply
Accepted Solution
Community Manager
November 04, 2022 04:14
Hi @PiCa , Thank you for reaching out to the Community! Have you already tried reinstalling the HubSpot Sales Chrome extension? This would more
JHebert on November 03, 2022
When some of my Hubspot contacts send a new email to my corporate email address, I receive the email in my Gmail inbox, but there is no entry in the contact record in HubSpot. As a result, I am not notified by HubSpot that I've received an email fro read more
0 upvote
7 Replies
Accepted Solution
Hall of Famer | Partner
November 03, 2022 22:43
Hi @JHebert , Thank you for the detailed requests and information. What you're describing is exactly expected behavior. HubSpot does not more
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