Hello, Some users' out of office emails are being tracked as Activities and not for other users are not. How can I make it consistent for all users?

Hi there, We are looking to send emails to prospects that trigger when a certain criteria is met on our site. We have their emails already and plan to email them using Sendgrid from a gmail account. We would want to create a contact in Hubspot fo read more

Good Afternoon, Just wanted to ask a question. We used to be able to log emails by clicking "Log Emails" once we received them. We recently noticed, this is no longer working for us. We try to click "Log Email" and it thinks for a little, then n read more

Good day, everyone! I have installed the HubSpot Sales extension for Chrome. It's connected to my HubSpot account, but I'm experiencing two problems: Emails from Gmail are not automatically uploaded to HubSpot, even though all the nece read more

Is it possible to have a Partner contact be associated to multiple end user Deals, and not sync their email communication to the deals based on an association label? We have Channel Partners that have reps on many different end user deals, but t read more

Hi there, When I get a notification about an email being opened, it would be great if I could click on the notification and go to the email. I may send out a number of emails with the same subject, so just having the subject is not helpful. read more

Hi there, I'm using HubSpot's Gmail integration to send emails from within hubspot.com. These emails typically all have the same subject line. Gmail is grouping all of these HubSpot-originated emails into the same conversation, even if they are read more

Hi there. I've got some emails to and from customers in my Gmail account that occurred prior to starting my HubSpot account. How do I pull those emails into HubSpot for each lead so that I can see and respond directly to them within Hubspot?

While using the Gmail extension for emails that are logged to Hubspot, the extensions generally show "Logged to X no of records". But I am seeing the message "Log email to hubspot" even when the email is already logged and CRM is BCCed in the em read more

Hello community, not sure if this is expected or not and if there is any way to configure it. Using Web based gmail with the HubSpot extension: - E-mail thread initiated by mail to John Doe (created by the extension) - All works fine. - Contact read more

Hi, I have an issue of email attachments not appearing in an email sent from a user, which usually has no problem logging attachments in emails sent from gmail - any ideas why this could happen? is there a limit on attachments / known issues wit read more

Hi, I'm finding it frustrating that I get logged out of the Hubspot Gmail integration whenever I restart Chrome. Would it be possible to clearly diplay the account login status from the Gmail inbox page? That way, at least we'll know to log back in read more